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Can't See All Macros in Zendesk? Here's the Fix

Learn how to adjust the URL parameter to view all your macros in Zendesk.

What should I do if I can't see all my macros in Zendesk?

If you can't see all your macros, it's likely due to the default page limit. Zendesk displays only 100 macros per page by default.

To fix this, change the URL parameter from per_page=100 to the number of macros you have. This will ensure all your macros are visible and manageable.


More related questions

Why are my macros not sorting alphabetically in Zendesk?

If your macros aren't sorting alphabetically, it might be due to the default URL parameter. When the Manual ordering setting is deactivated, macros should sort alphabetically. However, the default setting only sorts 100 macros per page. To resolve…

How can I view more than 100 macros at once in Zendesk?

To view more than 100 macros at once, you need to change the URL parameter. By default, Zendesk only displays 100 macros per page. To see all your macros, modify the URL parameter from per_page=100 to the total number of macros you have. This will…

Why do I need to refilter macros after saving changes in Zendesk?

After saving changes to a macro, the filter settings may reset. This is a known issue when working with macros in Zendesk. Currently, after saving, you need to reapply your filters to continue working with the desired group of macros. Zendesk is…

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