Canceling Your Zendesk Support Trial
How do I cancel my Zendesk Support trial?
To cancel your Zendesk Support trial, you can simply let the account expire. If no payment method was added during the trial period, the account will be deleted 270 days after the trial expiration date.
If you want to cancel the trial before it expires and a payment method was added, the account owner should go to the Admin Center, click on Billing > Subscription, and use the URL:https://{subdomain}.zendesk.com/billing/manage_cancellation(replace{subdomain}with your subdomain). Then, click 'Cancel your account'. For more details, check out theoriginal article.
More related questions
What happens if I don't cancel my Zendesk trial?
If you don't cancel your Zendesk trial and haven't added a payment method, your account will automatically expire and be deleted 270 days after the trial ends. This means you won't be billed or have access to the account after the trial period….
Can I switch from a Zendesk trial to a free version?
Unfortunately, Zendesk does not offer a free version of its Suite or Standalone accounts. To continue using Zendesk after your trial, you will need to purchase a plan. Previously, there was a free Chat Lite plan, but it is no longer available as of…
Is there a legacy free plan available for Zendesk?
Zendesk used to offer a free plan called the Chat Lite plan, but it is no longer available as of February 1, 2021. This plan is now considered a legacy plan. If you are using Zendesk on another webpage or company, it might be under this legacy…
How can I avoid being billed after my Zendesk trial?
To avoid being billed after your Zendesk trial, ensure that no payment method is added to your account. If no payment method is added, the account will automatically expire and be deleted 270 days after the trial ends. If a payment method was…
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