Can Sales Reps Chat with Leads Using Zendesk?
Can my sales reps chat with potential leads using Zendesk?
Yes, your sales reps can chat with potential leads using Zendesk. By setting up the Zendesk Sell-Chat integration, your sales reps can engage in live chats with leads and contacts directly within the Sell product.
If you already have the Chat product, you can seamlessly use this functionality within Sell. However, if you don't have a Chat subscription, you can start a free trial from the Zendesk Products icon and install the necessary apps to enable this integration. This allows your team to efficiently manage communications without switching platforms.
More related questions
Do I need another Zendesk product for my sales reps to chat with leads?
No, you don't need another Zendesk product if you already have the Chat product. Your sales reps can use the existing Chat functionality within the Sell product. If you don't have a Chat subscription, you can start a free trial and install the…
Can I use Zendesk Chat for both Sell and Support products?
Yes, you can use Zendesk Chat for both the Sell and Support products. This integration allows your agents and sales reps to communicate with leads and customers efficiently. By setting up the Zendesk Sell-Chat integration, your sales reps can chat…
How can I set up the Zendesk Sell-Chat integration?
To set up the Zendesk Sell-Chat integration, you need to have the Chat product or start a free trial if you don't have a subscription. Once you have access, install the Zendesk Sell for Chat and Zendesk Chat for Sell apps. This integration allows…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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