Bulk Delete Media in Zendesk Guide Library
What is the new bulk delete feature in Zendesk's Guide media library?
Zendesk has introduced a new feature that allows users to bulk delete media files in the Guide media library. This update makes it easier for users to manage outdated or unused content by allowing them to select and delete up to 30 media files at once.
Previously, users had to delete media files one by one, which was time-consuming. With this new feature, users can quickly clean up their media library, ensuring that only relevant and up-to-date content is stored. This feature is available to all plans, and users can review where the media is used before confirming deletion. For more details, visit theoriginal announcement.
More related questions
How does the bulk delete feature affect Zendesk Guide users?
The bulk delete feature in Zendesk's Guide media library allows users to manage their media files more efficiently. Users can now select up to 30 files at once for deletion, streamlining the process of removing outdated or unused content. This…
What steps do I need to take to use the bulk delete feature in Zendesk Guide?
To use the bulk delete feature in Zendesk Guide, you don't need to take any special steps as it is available to all plans. Simply access the Guide media library, select up to 30 media files, and choose the option to delete them in bulk. This…
Can I delete any media file in Zendesk Guide's media library?
In Zendesk Guide's media library, you can delete any media file that you have uploaded. However, only Guide admins have the ability to delete any image within the account, regardless of who uploaded it. This ensures that users have control over…
What should I do if I can't find or open 'Not Used' media files in Zendesk?
If you're having trouble finding or opening 'Not Used' media files in Zendesk, it might be because the files have been removed or deleted. This can make them untraceable in the media library. To resolve this issue, it's recommended to contact…
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