Best Practices for Holiday Rush with Zendesk
What are the best practices for preparing for the holiday rush with Zendesk?
To effectively prepare for the holiday rush using Zendesk, it's important to optimize your workflows and ensure your team is ready for increased demand. This involves setting up efficient ticketing systems, utilizing automation to handle repetitive tasks, and ensuring your team is well-trained to handle customer inquiries promptly. By doing so, you can maintain high customer satisfaction even during peak times. For more detailed guidance, check out theZendesk Support best practices docs.
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