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Automatically Fetch Multiple Pages in Zendesk

Learn how to use a PHP script to fetch multiple pages of results in Zendesk and save them into a JSON file.

How can I automatically fetch multiple pages of results in Zendesk?

You can automatically fetch multiple pages of results in Zendesk using a PHP script. This script allows you to gather several pages of user results and save them into a JSON file.

To use the script, you'll need to fill in variables such as the endpoint name, start and end pages, your Zendesk subdomain, and your username and password or API token. Once set up, run the script from your terminal to generate aresults.jsonfile containing the fetched data. For more details, check out theoriginal Zendesk help article.


More related questions

What should I do if I get a zero-length output file when fetching pages?

If you encounter a zero-length output file, it might be due to requesting a non-existent page. Try setting the$end_pagevariable to a smaller number, such as 2, to see if that resolves the issue. Remember, the script fetches 100 records per…

How can I determine the number of pages to fetch in Zendesk?

To determine the number of pages to fetch, you can use a curl command to get the count of records. This helps you set the$end_pagevariable accurately. For example, if you're fetching organizations, use the following command: `curl…

What are the prerequisites for running the PHP script to fetch pages in Zendesk?

Before running the PHP script to fetch pages in Zendesk, ensure you have php-curl installed. This package is necessary for the script to execute properly. Additionally, make sure to set theCURLOPT_SSL_VERIFYHOSTto 2 in the script settings….

How can I process the results after fetching multiple pages in Zendesk?

After fetching multiple pages in Zendesk, you can process the results by analyzing theresults.jsonfile. This file contains all the fetched data. To find unique entries, use commands like `cat results.json | jq '.' | grep '"id"' > sort > uniq -c…

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