You can automatically fetch multiple pages of results in Zendesk using a PHP script. This script allows you to gather several pages of user results and save them into a JSON file.
To use the script, you'll need to fill in variables such as the endpoint name, start and end pages, your Zendesk subdomain, and your username and password or API token. Once set up, run the script from your terminal to generate aresults.json
file containing the fetched data. For more details, check out theoriginal Zendesk help article.
If you encounter a zero-length output file, it might be due to requesting a non-existent page. Try setting the$end_page
variable to a smaller number, such as 2, to see if that resolves the issue. Remember, the script fetches 100 records per…
To determine the number of pages to fetch, you can use a curl command to get the count of records. This helps you set the$end_page
variable accurately. For example, if you're fetching organizations, use the following command: `curl…
Before running the PHP script to fetch pages in Zendesk, ensure you have php-curl installed. This package is necessary for the script to execute properly. Additionally, make sure to set theCURLOPT_SSL_VERIFYHOST
to 2 in the script settings….
After fetching multiple pages in Zendesk, you can process the results by analyzing theresults.json
file. This file contains all the fetched data. To find unique entries, use commands like `cat results.json | jq '.' | grep '"id"' > sort > uniq -c…