Anonymize and Delete User Data in Zendesk
Learn how to anonymize or delete user data in Zendesk to comply with privacy laws, including bulk actions and demos.
Can I anonymize or delete user data in Zendesk?
Yes, Zendesk allows you to anonymize or delete user data, which is crucial for complying with privacy laws like GDPR. You can manage this process efficiently by creating lists to sort specific tickets by chosen parameters, allowing for bulk actions such as user anonymization, deletion, and even organization deletion. If you need assistance, Zendesk support managers are available to provide a demo and guide you through the process.
More related questions
How can Zendesk help me comply with privacy and data protection laws?
Zendesk offers several features across its products to help you comply with privacy and data protection laws. These features are detailed in various articles within the Zendesk Help Center, covering compliance in Zendesk Support, Insights, and…
What resources does Zendesk offer for GDPR compliance?
Zendesk provides an on-demand webinar focused on GDPR compliance to help you understand the necessary steps and features available for compliance. This is part of a broader set of resources aimed at helping you navigate privacy and data protection…
Where can I find more information about EU Data Protection in Zendesk?
For more detailed information about EU Data Protection, you can visit the Zendesk Legal website. This site provides comprehensive resources and guidance on how Zendesk products align with EU Data Protection regulations, ensuring that your use of…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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