Zendesk Sell offers several reports to analyze deal loss reasons, providing valuable insights.
All versions of Sell include theDeal Loss Reasons report. For those on the highest Sell plan, additional reports likeLoss Reasons by OwnerandLoss Reasons by Sourceare available. These advanced reports offer deeper insights into patterns and trends in deal losses, helping to refine sales strategies.
To enable deal loss reasons in Zendesk Sell, an admin user must activate the feature. First, navigate toSettings, then selectCustomize > Deals. From there, go to theLoss Reasonstab. Check the optionAsk users for loss reason?to…
Editing or adding deal loss reasons in Zendesk Sell is straightforward for admin users. Go toSettings, then chooseCustomize > Deals. Click on theLoss Reasonstab. Here, you can edit existing reasons or add new ones by clicking…
Deal loss reasons can be used to sort and filter your deals in Zendesk Sell, enhancing data analysis. Once loss reasons are captured, you can add theLoss Reasonfield in the Table view on your Deals page. This allows you to filter your Index…