Alternatives to UIFN in Zendesk Talk
What alternatives does Zendesk Talk offer for global customer support?
Zendesk Talk suggests using toll-free numbers specific to each locale for global customer support. Since UIFN numbers are not supported, you can also consider offering other support channels such as email or web and mobile messaging to effectively reach your international customers.
These alternatives ensure that your global customer base can easily access support without the need for UIFN numbers. For more details on available numbers and their requirements, you can explore the Zendesk Talk number availability and pricing article.
More related questions
Does Zendesk Talk support Universal International Freephone Numbers (UIFN)?
No, Zendesk Talk does not support Universal International Freephone Numbers (UIFN). If you have a global customer base, it's recommended to purchase toll-free numbers that are specific to each locale. Alternatively, you can offer other support…
How can I provide toll-free support to international customers with Zendesk Talk?
To provide toll-free support to international customers using Zendesk Talk, you should purchase toll-free numbers that are specific to each customer's locale. This approach allows you to offer localized support without relying on UIFN numbers,…
What are the number requirements for using Zendesk Talk?
When using Zendesk Talk, it's important to be aware of the number requirements to ensure compliance. While UIFN numbers are not supported, you can purchase toll-free numbers specific to each locale for international support. For detailed…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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