Alternatives to Automatic View Refresh in Zendesk
What are the alternatives to automatic view refresh in Zendesk?
If you're looking for alternatives to automatic view refresh in Zendesk, consider using third-party Chrome extensions. These can automate the refresh process, though they are not officially supported by Zendesk.
Another option is to use Play mode, which refreshes views every five minutes. This can help ensure that new tickets are addressed quickly without manual intervention.
More related questions
Can Zendesk views refresh automatically?
Zendesk views do not refresh automatically, but there are workarounds. You can use third-party apps from the Chrome store to refresh your browser session automatically, though these are not officially supported by Zendesk. Alternatively, you can…
How can I manually refresh Zendesk views?
You can manually refresh Zendesk views by clicking between different views or using the refresh button. This ensures that all views are updated with the latest ticket information. While this method requires manual effort, it is a straightforward…
Does Zendesk support third-party apps for refreshing views?
Zendesk does not officially support third-party apps for refreshing views, but you can find such apps in the Chrome store. These apps can automate the refresh process, though they may not always work seamlessly with Zendesk updates. Users have…
How does Play mode affect view refresh in Zendesk?
In Zendesk, Play mode automatically refreshes views every five minutes. This feature helps ensure that new tickets at the top of the view are addressed quickly, reducing the need for manual refreshes. Play mode is a useful tool for agents who need…
Why is automatic view refresh not a built-in feature in Zendesk?
Automatic view refresh is not a built-in feature in Zendesk due to technical challenges and prioritization of other features. While the product team recognizes its value, there are existing methods to refresh views manually or through Play mode….
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