Allowing No-Reply Emails in Zendesk
Find out how to allow specific no-reply email addresses in Zendesk to avoid suspension.
Can I allow specific no-reply email addresses in Zendesk?
Yes, you can add specific no-reply email addresses to your allow list in Zendesk. While this doesn't guarantee that these emails won't be suspended, it does increase the likelihood that they will be processed. For more details on how to manage your allow list, refer to the article onUsing the allow list and blocklist to control access to Zendesk Support.
More related questions
Why are my customer's messages from a no-reply email getting suspended?
Messages from no-reply email addresses are automatically suspended by Zendesk. This is because the system is designed to prevent spam and ensure that only legitimate emails are processed. If you want to learn more about why emails might be…
How can I stop no-reply emails from being suspended in Zendesk?
To reduce the chances of no-reply emails being suspended, add them to your allow list. This action increases the likelihood of these emails being accepted, although it doesn't completely prevent suspension. For more information on managing email…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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