Allowed Domains for Zendesk Chat
What domains should be allowed for optimal Zendesk Chat connection?
To ensure Zendesk Chat works smoothly, make sure that traffic from*.zopim.comand*.zopim.iois allowed on your firewall. These domains are essential for the Chat service to function properly. The wildcard*means that all subdomains underzopim.comandzopim.ioshould be permitted. For more detailed guidance, you can refer to the originalZendesk support article.
More related questions
Which ports need to be open for Zendesk Chat?
Zendesk Chat requires ports 80 and 443 to be open on all firewalls and VPNs. These are standard ports used for web traffic, so they should typically be open by default. Ensuring these ports are open will help maintain a stable connection for your…
How does blocking Amazon IPs affect Zendesk Chat?
Blocking Amazon IPs can negatively impact the performance of Zendesk Chat. Since Chat relies on Amazon for its services, any restrictions on Amazon IPs might disrupt the chat functionality. It's important to ensure that these IPs are not blocked to…
What should I check if Zendesk Chat isn't working properly?
If Zendesk Chat isn't functioning as expected, verify that your network configuration aligns with the recommended settings. Ensure that*.zopim.comand*.zopim.ioare allowed domains, ports 80 and 443 are open, and Amazon IPs are not blocked….
Should *.zendesk.com be included in the allowed domain list?
Currently, Zendesk Chat relies onzopim.comdomains, so these should be prioritized in your allowed domain list. However, with the move to the Chat API, it's worth keeping an eye on any updates from Zendesk regarding the inclusion of…
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