Agent Language Change in Zendesk: Impact on Others
Changing an agent's language in Zendesk is individual and doesn't affect other agents' settings.
Does changing an agent's language in Zendesk affect other agents?
No, changing an agent's language in Zendesk does not affect other agents.
Each agent's language preference is set individually through their user profile. This means you can customize the language for each agent without impacting the settings of others. It's a great way to ensure each team member can work in their preferred language.
For more information, check out the originalZendesk article.
More related questions
How do I change the language for a specific agent in Zendesk Support?
To change the language for a specific agent in Zendesk Support, you need to adjust the Language dropdown in their user profile. Simply navigate to the agent's profile, locate the Language dropdown, and select the preferred language. This change is…
What should I do if the language change doesn't take effect for an agent in Zendesk?
If the language change doesn't take effect for an agent in Zendesk, they may need to refresh their page. After updating the language in the agent's profile, it's important for the agent to refresh their browser to see the changes. This simple step…
Where can I find the language setting for an agent in Zendesk?
The language setting for an agent in Zendesk can be found in their user profile. To access it, navigate to the agent's profile and look for the Language dropdown. This is where you can select the desired language for the agent. It's a…
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