Affected Zendesk Pods on February 1, 2024 Incident
Which Zendesk pods were affected by the February 1, 2024 incident?
The Zendesk service incident on February 1, 2024, affected customers on pods 15, 26, and 29. These customers experienced issues loading the Zendesk messaging widget.
The incident lasted from 13:37 to 15:53 UTC, during which time the affected customers were unable to use the widget to contact Zendesk Support.
More related questions
What was the Zendesk service incident on February 1, 2024?
On February 1, 2024, Zendesk experienced a service incident affecting some customers. During this incident, customers on pods 15, 26, and 29 were unable to load the Zendesk messaging widget. The issue occurred between 13:37 and 15:53 UTC. A fix was…
How was the Zendesk messaging widget issue resolved on February 1, 2024?
The issue with the Zendesk messaging widget on February 1, 2024, was resolved by implementing a fix. After the fix, customers were advised to refresh their browsers to regain access. The fix proved effective, and by 16:29 UTC, the widget was…
What should I do if I have more questions about the Zendesk incident on February 1, 2024?
If you have additional questions about the Zendesk incident on February 1, 2024, you can log a ticket with Zendesk via ZBot Messaging within the Widget. For ongoing system status updates, you can also check Zendesk's system status page. The…
Where can I find the post-mortem for the Zendesk incident on February 1, 2024?
The post-mortem for the Zendesk incident on February 1, 2024, will be available on Zendesk's system status page. It is typically posted a few days after the incident has ended. This summary will provide insights into the cause of the incident and…
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