In addition to the essential columns, there are several other fields you might consider adding to your Active Leads smart list. Including the Email address and Phone number fields ensures you have the necessary contact information for communication and campaigns.
The Added on field can help you filter leads from a specific time frame, while the State field is useful for determining the best time to contact leads based on their timezone. These additional fields provide more context and can enhance your lead management strategy.
The Active Leads smart list in Zendesk Sell helps you manage and report on leads that are currently active in your account. This list allows sales reps to focus on their own leads, while sales team managers can view all active leads. By adding…
Creating an Active Leads smart list in Zendesk Sell involves a few simple steps. First, click the Leads icon in the sidebar and create a new smart list in the deals Working Center of your Leads. Admins can also create templates for other users….
When setting up your Active Leads smart list, it's important to include columns that provide a comprehensive view of your leads. Essential columns include Lead name, Company, and Status, with a filter to exclude unqualified leads. You should also…
Yes, the Active Leads smart list can be customized to fit the needs of your sales team. Admins have the ability to create smart list templates that other users can add to their accounts. This allows for a tailored approach where sales reps can…