Adding Web Widget (Classic) to Multiple Brands in Zendesk
How can I add a Web Widget (Classic) to multiple brands in Zendesk?
To add a Web Widget (Classic) to multiple brands, you can configure a separate widget for each brand. This allows you to embed Zendesk Support options tailored to each brand's needs on your website or help center.
In the Admin Center, navigate to Channels in the sidebar, then select Classic > Web Widget. Click 'Add widget' and choose a brand from the drop-down menu. Configure the widget settings in the Basics tab and save your changes. Finally, copy the code from the Installation tab and add it to your website or help center. For more details, check out theoriginal guide.
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Yes, you can configure different settings for each brand's Web Widget (Classic) independently. This flexibility allows you to enable different features for each brand, such as the help center or contact form. Each brand's widget can be linked to…
What should I do if I have more than 100 brands using Web Widget (Classic)?
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