Add Time-Based Attributes to Zendesk Explore Reports
Can I add time-based attributes to my Zendesk Explore report?
Yes, you can add time-based attributes to your Zendesk Explore report.
When building your report, you have the option to include attributes under 'Time - ticket created' or 'Time - ticket solved'. This allows you to slice your data by specific time frames, such as by week or month, providing a more detailed view of ticket activity over time.
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To report the number of tickets submitted by each user in Zendesk Explore, follow a simple process. First, ensure you have Zendesk Explore Professional or Enterprise and the necessary permissions. Then, in Explore, create a new report using the…
What permissions are needed to create a ticket report in Zendesk Explore?
To create a ticket report in Zendesk Explore, you need specific permissions. You must have either Editor or Admin permissions within Zendesk Explore. Additionally, you need access to Zendesk Explore Professional or Enterprise. These permissions…
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Saving and sharing your Zendesk Explore report is a simple process. Once you've created your report, click 'Save' to store it. To share your report with others, consider adding it to a dashboard. This makes it easy to distribute and view the report…
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