Add Custom Ticket Field for Location in Zendesk
How can I add a custom ticket field for location input in Zendesk?
Adding a custom ticket field for location input in Zendesk is essential for capturing user-provided data. This field will be used to store the location information needed for fetching weather data.
To add this field, go to the Admin Center, click on Objects and rules, then select Tickets and Fields. Click 'Add field', choose the Text field type, and enter 'Location' as the display name. Set the permissions to allow customers to edit and save the field. This field will now appear in your ticket form, ready to capture location data.
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