Action Required for Zendesk Article Settings Update?
Do I need to take any action for the new Zendesk article settings layout?
No action is required from users for the new Zendesk article settings layout. The changes will be automatically available to all customers across all plans.
If you have any feedback or questions about the update, you can visit the Zendesk community forum. For general assistance, Zendesk Customer Support is available to help.
More related questions
What changes have been made to the Zendesk article settings layout?
Zendesk has redesigned the article settings panel to improve organization and efficiency. The new layout groups common management and placement functions into two logical sections, making it easier to focus on creating content and finding necessary…
Why did Zendesk update the article settings layout?
Zendesk updated the article settings layout to enhance efficiency and prepare for future features. By grouping settings, users can work more efficiently, focusing on content creation without the distraction of a cluttered workspace. This change…
How does the new shortcut to the Revisions sidebar work in Zendesk?
The new shortcut to the Revisions sidebar in Zendesk allows users to quickly access an article's revision history. This feature is designed to enhance the editing workflow by providing easy access to important editing functions from anywhere within…
What benefits does the new Zendesk article settings layout offer?
The new Zendesk article settings layout offers several benefits, including improved organization and efficiency. By grouping common functions, it reduces visual clutter and makes it easier to focus on content creation. The layout provides a clear…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
