Accessing New Zendesk Data Importer Features
Do I need to take any action to access the new data importer features?
No action is required on your part to access the new data importer features. This functionality is automatically rolled out to all accounts with Zendesk Suite plans. You can start using the data importer to add or update organizations and custom object records whenever needed.
More related questions
What new functionality does the Zendesk data importer offer?
The Zendesk data importer now allows you to update existing records. Previously, it could only import data into new organizations and custom object records. With the new update, you can choose to either create new records or update existing ones…
Why did Zendesk enhance the data importer functionality?
Zendesk enhanced the data importer to create a more powerful and consistent tool. The goal is to replace the current bulk data importing functionality with a single tool that offers a consistent experience across different objects, including users….
How can I use the new data importer to update records?
To use the new data importer for updating records, simply go to the Data importer page and select the 'Update only' option in the Import type field. This allows you to import data that updates existing organizations and custom object records. This…
Where can I provide feedback on the new data importer features?
If you have feedback or feature requests regarding the new data importer features, you can visit the Zendesk community forum. This is where Zendesk collects and manages customer product feedback. Additionally, if you have any questions or need…
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