Accessing Chat API Tokens from Other Admins
Learn what steps to take if you need access to a Chat API token created by another admin in Zendesk.
What should I do if I need access to a Chat API token created by another admin?
If you need access to a Chat API token created by another admin, you'll need to coordinate directly with them. Since Zendesk's security protocol restricts visibility of tokens to their creators, the admin who created the token will need to share it with you if necessary.
For more details, refer to the article on Managing Chat API clients and tokens.
More related questions
Why can't I see a Chat API created by another admin?
If you're unable to see a Chat API created by another admin, it's due to a security protocol. Chat API tokens generated by other account admins are intentionally not visible to each other. This design is in place to prevent unauthorized access and…
How does Zendesk ensure security with Chat API tokens?
Zendesk ensures security with Chat API tokens by restricting visibility to the token creator only. This means that even if you're an admin, you won't be able to see tokens created by other admins. This security measure is crucial to prevent…
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