Access for Sell Account Owners in Zendesk
Understand the access rights of Sell account owners in Zendesk, including Support/Suite plans.
What access do Sell account owners have in Zendesk?
Sell account owners occupy a seat in both Sell and Support/Suite plans. This means that while they primarily manage the Sell product, they also have access to Zendesk Support as part of their role. This dual access is necessary for managing and integrating the functionalities of both products effectively.
For further details, refer to the originalZendesk help article.
More related questions
Can I create Sell-only seats on my Zendesk account?
Yes, you can create Sell-only seats on your Zendesk account. When you add a person to your Sell account, you only need to add one seat to your Sell subscription. They will automatically be given a Contributor role in Zendesk Support, which does not…
Do Sell users need a separate Zendesk Support license?
No, Sell users do not need a separate Zendesk Support license. When you add a user to your Sell account, they automatically receive a Contributor role in Zendesk Support. This role does not require an additional seat on your Support subscription,…
How does adding a user to Sell affect my Zendesk subscription?
Adding a user to your Sell account only affects your Sell subscription by requiring an additional seat. The user will automatically be assigned a Contributor role in Zendesk Support, which does not impact your Support subscription. This setup…
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