8-Weeks Average with Momentum in Zendesk WFM
How does the 8-weeks average with momentum algorithm work?
The 8-weeks average with momentum algorithm builds on the basic 8-weeks average by incorporating trends.
This algorithm adjusts forecasts based on observed upward or downward trends over the past eight weeks. It averages data from the same time periods and then modifies the forecasted value according to deviations from the average. This is useful for short-term forecasts when trends are present in your data.
More related questions
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