Brainfish markets a 92% resolution rate for B2B support. Its pricing page sends buyers to sales; the AWS Marketplace list price is inside, line by line.
Duckie AI's support agents investigate a ticket and close it. Customer pages publish 90%, 92% and 95% under three labels. No price. What to ask on the call.
Gladly AI resolves conversations without an agent. Its only public rate is $1.50 a resolution, on a Shopify listing. My AskAI starts at $0.10 a ticket.
OpenCX bills 75 to 90 cents per resolved ticket, nothing when a human steps in. The rate and the definition are negotiated. We priced 2,000 tickets a month.
Kapa AI answers developer-docs questions with cited, grounded replies. It stops at the helpdesk door. What it does, what it can't, and who it actually fits.
Richpanel guarantees 50% autonomous resolution or a refund, at $89 a month on Shopify or $99 a seat direct. My AskAI starts at $0.10 a ticket.
Tawk.to's live chat is free forever. AI Assist is free to 100 messages, then $29/month, no published resolution rate. My AskAI starts at $0.10 a ticket.
SiteGPT is $39/month billed annually for 4,000 messages, or 400 on the more accurate model. My AskAI starts at $0.10 a ticket. No free tier, no rollover.
Macha AI advertises $0.11 a ticket, but its default GPT-5.4 agent on Starter costs $0.30. My AskAI starts at $0.10 a ticket. Nine rates inside.
Zipchat sells itself on revenue; five of its pages give the support rate three labels and four figures, 70% to 97%, none defined. The real cost math is inside.
Customerly markets 82% of inquiries resolved without a human. Its own pricing page says 71%. You pay per conversation either way. The real cost math.
Botsonic markets 70% query handling from $16/mo for 1,000 messages, an allowance the docs cut to 500 replies on GPT-4o. My AskAI starts at $0.10 a ticket.
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