We spent 1,000+ hours building AI agents so you don't have to. Here's exactly how to set one up with OpenAI — and why you probably shouldn't.
AI agents chop your articles into 500-char chunks. If those chunks don't make sense alone, your AI gives bad answers. 7 fixes that actually work.
Set up an Intercom help center your AI agent can answer from. We estimate a day of setup plus writing time, and up to 72 hours for a custom domain.
Run two AI support agents side by side on the same tickets for two weeks, then hand-score fifty. Fin and Zendesk AI do not count a resolution the same way.
Build a Zendesk knowledge base your AI agent can read: categories, visibility and labels, in a morning. An internal knowledge base needs Suite Growth.
Your Intercom Fin resolution rate is under what you were sold. Audit the content, Guidance, escalation rules and Procedures. One afternoon, a month to move.
Work out why your Zendesk AI resolution rate is low in an afternoon. Six checks on screens you already pay for. Most of it comes down to help center coverage.
Move your knowledge base to a new AI agent: content sources re-point, no export; custom answers and escalation rules are rebuilt by hand. Check your contract.
Add AI to existing helpdesk software without migrating: four routes, the setup steps and what breaks. Most teams go live in an afternoon, running two vendors.
Which tickets to hand over, the tone rules, the easy exit: automate customer service without losing the personal touch. Minutes to set up, a month to trust.
Set up no-code AI customer support in less than a day. Connect your helpdesk, load your knowledge, test it safely, and find the one job that still needs a dev.
Three routes to add AI to Intercom without using Fin, with the setup steps, permissions, Workflow changes and how to scope what the agent sees.
Three routes to add AI to HubSpot Service Hub without using Breeze AI. Super Admin approval, knowledge sync, menu paths. An afternoon, then a quiet week.
Three routes to add AI to Gorgias without using Gorgias AI, with setup steps and channel controls. Most teams are live in an afternoon, admin for a few steps.
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