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Try everything forfreeor upgrade formore AI features & higher usage

14 day free trial on all paid plans. Cancel anytime.

Our AI chatbots for customer support are already used by 👇
Companies using AI assistants on their websites
Monthly
Annual (Get33%OFF)
Essentials
$60/mo
Forsmall startupswho are proving their idea and launching their first MVP.
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200conversations/mo
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Add & syncunlimitedwebpages or documents
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Handoverto live chat or email
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Unlimitedsite searches
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Starterquestions + actions
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Customanswers
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Basic analytics & insights
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Customizebranding
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Web chat + email support
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Add to your website or share a link
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Add to yourIntercom,ZendeskorHubSpotlive chat widget
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AIemail assistant(auto-reply to customers)
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New webpages auto-addedweekly
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$25/m per extra team seat
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Privatemode for internal use
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Captureleads/ user emails
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Requestcustomer satisfaction (CSAT)ratings for conversations
Pro
$99/mo
Forrevenue-generatingSaaS companies who take their product seriously.
50%+ choose Pro
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1,000conversations/mo($0.10/conversation after monthly limit)
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Add & syncunlimitedwebpages or documents
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Handoverto live chat or email
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Unlimitedsite searches
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Starterquestions + actions
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Customanswers
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Advancedinsights and analytics
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Customizebranding
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Prioritychat/email + Zoom support
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Add to your website or share a link
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Add to yourIntercom,ZendeskorHubSpotlive chat widget
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AIemail assistant(auto-reply to customers)
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New webpages auto-addedweekly
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1 team seatincluded($25/m per extra seat)
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Privatemode for internal use
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Captureleads/ user emails
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Requestcustomer satisfaction (CSAT)ratings for conversations
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Connect & sync withGoogle Drive, Notion+ many others
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Change AI assistantlanguage& localization
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Export conversation data
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GDPR compliance
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Add on:API, Slack, Teams & Zapier access
Enterprise Plan
Custom pricing
For large enterprises, agencies and platform owners.
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Everything in Pro
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Unlimited AI assistants
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Full API access
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HIPAA compliance
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Unlimited team seats
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Custom features/development
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Custom integrations
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Custom APIs
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Dedicated success manager
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Whitelabel solution
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Use your own database & OpenAI key
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Custom volume pricing per conversation

Join1,000+ B2B SaaS businesses reducing their support costs and freeing up support agents for more important work

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Frequently Asked Questions

What content types can I add to train my AI agent?
My AskAI supports adding many different types of content to train your AI agent. You can add your entire website and help docs, or upload documents, PDFs and presentations. Your AI agent will be able to answer any question about the content you upload.
What other integrations do you support?
We support a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. Seeall our AI integrations.
Can I capture leads or email addresses with my AI agent?
Yes. You can enable 'Lead capture' to require that people using your AI agent provide their email address before chatting and getting answers to their questions.
You can then export the emails captured or connect your own webhook, like Zapier, to add emails into your CRM.
How do I create an AI agent using My AskAI?
Creating an AI agent with My AskAI is easy. You can sign up for a free account and create your first AskAI in just 2 minutes. You'll then be able to add all your relevant content and documents, and immediately start asking questions and getting answers from your uploaded content.
What is My AskAI?
My AskAIallows you to create your own AI agent for customer support. You add all of your company's help docs or internal content so your customers can have instant answers to any question, 24.7. You can add your AI agent to your live chat app e.g. Intercom, your website or integrate within Slack or connect via API.
How secure are My AskAI's AI chatbots?
All uploaded content is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.Learn more.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.Learn more.
How much does My AskAI cost?
My AskAI has both free and paid plans to suit different needs and budgets. You can create your first AI agent for free, forever, with some usage limits. For more advanced features and larger volumes of content or questions, there are 3 monthly plans to choose from, starting from just $60 per month.See all our paid plans
How is My AskAI different from ChatGPT?
For all the amazing things ChatGPT can do, it can't access your company's private content or data. So it can't answer question on how your business or products actually work. With My AskAI, you get the power of ChatGPT, but with an AI agent that knowseverything about your companyand it's internal or external documentation.
Can I add my AI agent created with My AskAI to my website?
Yes, My AskAI makes it easy to add your custom AI agent to your own website,for your customers. You can embed the chat widget code directly into your pages with just a few lines of HTML. This allows visitors on your site to interact with your AI agent and get instant answers to all their questions directly from the content you uploaded to My AskAI.
What is an AI agent?
An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. My AskAI is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.
How does the human handover work?
Around 75% of customer support conversations can be resolved by one of our AI agents. But when a question can't confidentially be answered by the AI agent, then your customers are given the option to 'Talk to a person', if they select this option, they are seamlessly transferred to one of your agents within your existing support tool e.g.IntercomorZendesk.
What are the most popular integrations?
Website widgets - To provide answers directly on a company's website.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.

Google Drive - To sync and search content already stored in Drive folders.

Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.

Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.

API access - For advanced users to fully control the AI through custom workflows and apps.
Why should I integrate my tools with an AI agent?
There are a few key benefits to integrating internal tools and documents with an AI agent:
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.

Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.

Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.

Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.

Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.
What are your most popular live chat apps?
Intercom —Our AI agent for Intercomcan directly replace Intercom's Fin AI product and is 5x cheaper. You can also add content from multiple sources instead of just Intercom articles and webpages.
Zendesk —Our AI agent for Zendeskallows you to use AI customer support within Zendesk, where today that isn't possible with Zendesk (as they are yet to release an AI support solution).

Hubspot —Our AI agent for Hubspotgives your Hubspot chat widget the ability to have AI-powered customer support. Hubspot don't currently offer any AI-powered support features.
How can I use My AskAI's AI agent with my existing live chat tool e.g. Intercom or Zendesk?
There are two ways My AskAI can work with your existing support tools.
1) With Intercom or Zendesk for example, you can install My AskAI from their App Store or Marketplace. My AskAI will then work within your existing live chat widget on your site and new conversations will be handled by the AI agent before transferring to a human.See how it works for Intercom

2) With other live chat providers, My AskAI (when added to your website) will hide your existing live chat widget and display My AskAI instead. Your My AskAI AI agent will then act as your first line of defence and all new support conversations will go to the AI agent first. If a customer wants to speak to a person on your team, we will then reveal your live chat widget for the customer to connect with your team.See how human handover works

Reduce support costs.Spent more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites
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