Automate over 75% of support
30 day unlimited free trial
Setup in under 1hr with no devs
Over 75% average AI resolution
$0.10 average cost per ticket handled
Improve
Automated self-learning from your support agents’ responses
Trust
Multiple ways to test & try before trusting your AI agent with customers
30-Day Rollout Guide
See how our AI support agents will work within your helpdesk.
Keep the helpdesk (Intercom, Zendesk, etc.) that you're already using. Our AI agents will work alongside your team, helping handle over 75% of your support tickets with AI.
Our cost-effective AI agents work across industries, like SaaS, marketplaces, ecommerce, travel & hospitality, B2C, crypto, rewards & gaming, and B2B.
“At only $0.10 per ticket, My AskAI, is now resolving over 60% of our tickets, it's revolutionised how we offer support to our customers!”
Crypto | Replaced Intercom Fin AI
"With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably."
Martina Mitic
Head of Customer Success, Kriptomat
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
B2B SaaS | Replaced Zendesk AI
"My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions
VP of Customer Service, Customer.io ($50M+ ARR)
“The difference was immediate. Customers get instant answers and our team can focus on other tasks."
eCommerce | Replaced Zendesk AI
“What impressed us most was the flexibility and dedication of the My AskAI team. They never said, 'We can't do that,' and always worked to find a solution that fit our needs. They've helped us solve real problems and shown us how AI can transform customer service”
Benjamin Mepsted
Chief Customer Officer, Swytch Bike
“My AskAI now resolves 82% of our support conversations. That's over 70,000 tickets every month.”
B2C | Replaced Intercom Fin
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick
Customer Service Team Lead, Freecash
“Last year I was given the challenge, how can we provide the same or better service, without hiring anyone?”
B2B SaaS | Replaced Zendesk AI
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones
CX and Customer Service Leader, Zinc
"Thanks to My AskAI, we’re now resolving 79% of customer support tickets automatically — freeing our team to focus on higher-value work."
eCommerce | Replaced Zendesk AI
"By integrating My AskAI into our Zendesk, we scaled our AI resolution rate from 25% to 79% and reclaimed roughly 150 hours per month of team time. As a result, our support team can now prioritize strategic customer interactions while routine queries are handled seamlessly”
Andreas Korsus
Managing Director, Edel Optics
“We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.”
B2C | Replaced HubSpot Breeze AI
“Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy
Customer Success Manager, Zeffy
“My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!”
eCommerce | Replaced Zendesk AI
"Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service."
Alan Pugh
Head of Customer Service, Traveljoy
From install to 75% resolution, in 30 days.
We follow a 4-phase rollout: import knowledge & guidance, draft internal note replies, switch to direct replies, then scale with Tasks & Tools. 250+ teams have completed this process.
Days 1 — 3
SETUP
Synced with your helpdesk
Help centre, SOPs, past tickets, Notion, Drive, all imported. Under 10 minutes, no developers required.
"Game changer. My AskAI was so easy to setup and use. Would recommend to anyone."
Zack Mertz, VP CS, Concept3D
Replaced Zendesk AI
Days 4 — 10
ZERO RISK
AI drafts internal notes only
Human agents see AI replies as private notes. They approve, edit, send. Customers see nothing yet.
"AI with an internal safety net let our team trust My AskAI quickly."
Conrad Jones, CX Lead, Zinc
Replaced Zendesk AI
Days 11 — 20
CONTROLLED ROLLOUT
Direct replies on safe topics
Switch to auto-reply for the ticket types you trust. Everything else can still route to a human.
"Resolving 60% of our tickets, My AskAI has revolutionised how we offer support"
Martina Mitic, Head of CS, Kriptomat
Replaced Intercom Fin AI
Days 21 — 30
COST EFFECTIVE
75%+ resolution, confident team
Guidance tuned. Self-learning on. Tasks & tools connected. You've replaced the risk with results.
"Now resolving 79% of customer support tickets automatically with My AskAI"
Andreas Korsus, Managing Director, Edel Optics
Replaced Zendesk AI
$0.10
Average cost per ticket
75%
Avg. resolution rate
250+
Teams onboarded
More features to automate customer service without breaking the budget
Industries & Use cases
Blog
Blog home
Freecash: How My AskAI resolves over 70k support queries every month
Zinc: Using My AskAI to reduce support tickets by 68%, overnight
Swytch: How My AskAI helps deflect over 3,700 support queries every month
All My AskAI case studies
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Compare My AskAI
Intercom's Fin AI vs. My AskAI
Zendesk AI vs. My AskAI
Freshdesk's Freddy AI vs. My AskAI
HubSpot's Breeze AI vs. My AskAI
Gorgias AI vs. My AskAI
OpenAI Agent Builder vs. My AskAI
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