The complete guide to AI-first customer support

Thinking about using an AI support agent but don't know where to start?
FreeCash company logo — Customer of My AskAI's AI customer support agents
Swytch company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Maison d'Herbes company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
Findem company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
FreeCash company logo — Customer of My AskAI's AI customer support agents
Swytch company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Maison d'Herbes company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
Findem company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents

What the guide will show you...

We've put together all the questions we get from talking with our customers into one helpful guide, in particular:
What AI-First customer support is
Where AI-First support is headed next
Which category of AI support is right for you
How to assess your current support set-up
How to measure the impact of AI-First support
How to compare & test AI support providers
How to test AI support providers
The key questions you should be asking AI providers
Other content you might find useful: Getting started guide (for AI + customer support), Customer support timeline for SaaS companies, and understanding My AskAI's pricing.

Frequently Asked Questions

Why My AskAI?
What are your most popular live chat apps?
How secure are My AskAI's AI agents?
How does the intelligent AI escalation work?
How can I use My AskAI's AI agent with my existing live chat tool e.g. Intercom, Zendesk or Freshchat?
What is an AI customer support agent?
What is My AskAI?
What content types can I add to train my AI agent?
How much does My AskAI cost?
How do I create an AI agent using My AskAI?

The most affordable AI agent, that automates over 75% of your support tickets

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