Want AI customer service, but struggling to find something Enterprise ready?

We work closely with our Enterprise customers to make sure their AI support set-up is customized to their organization and works at scale, across tens of thousands of tickets each month.
Try for free, with no commitments, for 30 days. SOC 2 & GDPR compliant.

You want to be AI-first. But you want to be sure first.

There are multiple ways you can try out your AI agent to ensure it works for your business.

Resolution-based pricing gets expensive

Our conversation-based pricing works out to be 2-10x cheaper than Zendesk or Intercom’s.

Test in confidence before launch

Try out your AI agent on past tickets to see how it performs. Email us a list of test questions to evaluate for free.

Nothing quite works for your existing setup

We can help you get your optimal set-up for your AI agent, and can even build new features.

Start with 'draft' replies for human agents

Use our 'draft' replies feature for your human agents. Or let them use our Chrome Extension Copilot.

Can’t add the knowledge you want to add

We won’t lock you into any platforms with the widest selection of knowledge sources.

Controlled, phased rollout

Start by launching your AI agent to free users only or let your AI agent respond to a specific % of tickets.

Everything you need to operate at scale

You’ll benefit from the rich feature-set of our Pro plan, but you’ll also get...

Try our full service and product for 30 days, for free with no commitments

Dedicated success manager and support SLAs

White glove setup & onboarding

Dedicated helpdesk (e.g. Zendesk/Intercom) engineer for setup

Monthly account audit report (issues & opportunities)

99.99% uptime

Unlimited AI agents e.g. train an AI agent for each business unit or product line

Conversation tagging and sentiment scoring (all tracked within Zendesk and Intercom)

Limited rollout e.g. start with only 10% of your tickets

Utilize Tasks to automate high impact support processes

Upload a list of example questions to evaluate our AI agent

SOC-2 (Type II) certified

Unlimited team seats

Discounted volume pricing

Invoice billing (monthly, quarterly, annually)

White-label options

Full multilingual localization capabilities

Custom payment options, including invoicing

Custom feature requests

Custom integrations and APIs

See how we compare

We get it, it’s a big decision, your AI agent will be talking to your customers, we wouldn’t expect you to sign up without putting us through our paces.

Try us out for up to 30 days, no risk. Your AI agent can draft replies for your agents or reply directly to customers.

We'll import the last ~50 real support tickets from your inbox and show you how your AI agent would have replied.

Check out our detailed comparisons against: Intercom Fin AI, Zendesk AI, HubSpot's Breeze AI, Freshdesk's Freddy AI and Gorgias's Automate AI.

Or, if you need to research more before deciding, take a look at our Getting Started with AI Guide and AI Vendor Checklist.

We're always on hand

AI customer service is new to everyone, so it’ll take some getting used to, we’ll be there to support you through your AI transition and day-to-day.

Enterprise SLAs

We’ll give you our Enterprise SLAs for support and platform uptime.

Founder Support

You’ll be set up by our founders and have regular calls with them.

Private Slack

We’ll invite you into our private Slack so you can get the fastest answers.

Enterprise grade security

You can be sure that we take you and your customer’s security and privacy as seriously as you do.

SOC 2 (Type II) compliant (view Trust Center)

GDPR compliant with data portability and deletion available

All data encrypted in transit using TLS and at rest using AES-256

Add an AI agent to your existing customer service helpdesk

Tell us what you're using for customer support to see how an AI agent could help save your time and money. No developers required for our integrations.

Hear from our current Enterprise customers

“We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.”

B2C | Replaced HubSpot Breeze AI

“Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”

Ella Roy Customer Success Manager, Zeffy

Zeffy's case study

Ella Roy Customer Success Manager at Zeffy

“My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!”

eCommerce | Replaced Zendesk AI

"Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service."

Alan Pugh Head of Customer Service, Traveljoy

Traveljoy's case study

Alan Pugh Head of Customer Success at Travel Joy

“My AskAI, now resolving over 60% of our tickets, has revolutionised the way we offer support to our customers!”

Crypto | Replaced Intercom Fin AI

"With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably."

Martina Mitic Head of Customer Success, Kriptomat

Kriptomat's case study

“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

B2B SaaS | Replaced Zendesk AI

"My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."

Natalie Onions VP of Customer Service, Customer.io ($50M+ ARR)

Customer.io's case study

Natalie Onions VP of Customer Experience at Customer.io

“The difference was immediate. Customers get instant answers and our team can focus on other tasks."

eCommerce | Replaced Zendesk AI

“What impressed us most was the flexibility and dedication of the My AskAI team. They never said, 'We can't do that,' and always worked to find a solution that fit our needs. They've helped us solve real problems and shown us how AI can transform customer service”

Benjamin Mepsted Chief Customer Officer, Swytch Bike

Swytch Bike's case study

“My AskAI now resolves 82% of our support conversations. That's over 70,000 tickets every month.”

B2C | Replaced Intercom Fin

"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."

Howard Blick Customer Service Team Lead, Freecash

FreeCash's case study

Howard Blick, Customer Service Team Lead at Freecash

“Last year I was given the challenge, how can we provide the same or better service, without hiring anyone?”

B2B SaaS | Replaced Zendesk AI

“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”

Conrad Jones CX and Customer Service Leader, Zinc

Zinc's case study

Conrad Jones CX and Service Leader at Zinc

"Thanks to My AskAI, we’re now resolving 79% of customer support tickets automatically — freeing our team to focus on higher-value work."

eCommerce | Replaced Zendesk AI

"By integrating My AskAI into our Zendesk, we scaled our AI resolution rate from 25% to 79% and reclaimed roughly 150 hours per month of team time. As a result, our support team can now prioritize strategic customer interactions while routine queries are handled seamlessly”

Andreas Korsus Managing Director, Edel Optics

Edel Optics's case study

“We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.”

B2C | Replaced HubSpot Breeze AI

“Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”

Ella Roy Customer Success Manager, Zeffy

Zeffy's case study

“My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!”

eCommerce | Replaced Zendesk AI

"Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service."

Alan Pugh Head of Customer Service, Traveljoy

Traveljoy's case study

“My AskAI, now resolving over 60% of our tickets, has revolutionised the way we offer support to our customers!”

Crypto | Replaced Intercom Fin AI

"With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably."

Martina Mitic Head of Customer Success, Kriptomat

Kriptomat's case study

“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

B2B SaaS | Replaced Zendesk AI

"My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."

Natalie Onions VP of Customer Service, Customer.io ($50M+ ARR)

Customer.io's case study