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SOC 2 & GDPR compliant.
Customer service tickets resolved by our AI agents
+
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Support tickets/mo
Target AI resolution %
My AskAI
$0.10 per ticket
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Improve agent performance with AI powered suggestions
“My AskAI, now resolving over 60% of our tickets, has revolutionised the way we offer support to our customers!”
Crypto | Replaced Intercom Fin AI
"With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably."
Martina Mitic
Head of Customer Success, Kriptomat
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
B2B SaaS | Replaced Zendesk AI
"My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions
VP of Customer Service, Customer.io ($50M+ ARR)
“The difference was immediate. Customers get instant answers and our team can focus on other tasks."
eCommerce | Replaced Zendesk AI
“What impressed us most was the flexibility and dedication of the My AskAI team. They never said, 'We can't do that,' and always worked to find a solution that fit our needs. They've helped us solve real problems and shown us how AI can transform customer service”
Benjamin Mepsted
Chief Customer Officer, Swytch Bike
“My AskAI now resolves 82% of our support conversations. That's over 70,000 tickets every month.”
B2C | Replaced Intercom Fin
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick
Customer Service Team Lead, Freecash
“Last year I was given the challenge, how can we provide the same or better service, without hiring anyone?”
B2B SaaS | Replaced Zendesk AI
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones
CX and Customer Service Leader, Zinc
"Thanks to My AskAI, we’re now resolving 79% of customer support tickets automatically — freeing our team to focus on higher-value work."
eCommerce | Replaced Zendesk AI
"By integrating My AskAI into our Zendesk, we scaled our AI resolution rate from 25% to 79% and reclaimed roughly 150 hours per month of team time. As a result, our support team can now prioritize strategic customer interactions while routine queries are handled seamlessly”
Andreas Korsus
Managing Director, Edel Optics
“We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.”
B2C | Replaced HubSpot Breeze AI
“Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy
Customer Success Manager, Zeffy
“My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!”
eCommerce | Replaced Zendesk AI
"Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service."
Alan Pugh
Head of Customer Service, Traveljoy
Intelligent escalation
If the AI agent can't help, customers can request a person. They'll then be transferred to one of your support agents. Learn more.
Auto-Improve
We’ll auto-identify areas of improvement in your help docs, suggest updates using your past tickets and give you tools to increase your AI resolution. Learn more.
Guidance
Control how your AI agent responds (tone, style, etc.) and how it handles specific scenarios (refunds, complaints, etc.). Learn more about AI guidance.
Complex Tasks
& Actions
Tasks let your AI agent solve complex requests such as refunds or detailed troubleshooting, all created and managed using natural language instructions.
Access live
customer data
Give access for your AI agent to your live customer, Shopify, or system data. So your AI agent can answer questions about recent orders for example. Learn more.
SOC 2 & GDPR compliance
We're SOC 2 (Type II) and GDPR compliant. Ensuring your end user data is secure and private, and remains that way.
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The most affordable AI agent, that automates over 75% of your support tickets
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Freecash: How My AskAI resolves over 70k support queries every month
Zinc: Using My AskAI to reduce support tickets by 68%, overnight
Swytch: How My AskAI helps deflect over 3,700 support queries every month
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Intercom's Fin AI vs. My AskAI
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HubSpot's Breeze AI vs. My AskAI
Gorgias AI vs. My AskAI
OpenAI Agent Builder vs. My AskAI
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