The most affordable marketplace AI customer service agent, in your helpdesk

Use your My AskAI support agent in your existing helpdesk to answer FAQs, listing inquiries and update account details, all in your business's voice. Try for free for 30 days.

30 day free trial, full access, no credit card required. SOC 2 & GDPR compliant.

Knowledge

Answer any question from your help center or FAQs

Connect help articles, listings, or your website

Train on previous support tickets

Content auto-updates and syncs

Multilingual (95+ languages)

Answers from customer and listing data

"When comparing different AI agents, My AskAI blew everybody else out of the water."

Natalie Onions, VP of Customer Experience, Customer.io

Channels

Add to your existing helpdesk in a few clicks

Keep your existing helpdesk e.g. Intercom, Zendesk, Gorgias, & more

Intelligent handover to human support agents

Not ready to let AI reply? Use our Copilot features

AI summary of conversation at handover, so no repetition

"We needed an AI agent that seamlessly integrated with our current helpdesk without causing any disruption."

Ella Roy, Customer Success Manager, Zeffy

Integrate and connect your AI agent with Intercom, Zendesk, etc.

Connect your AI agent to your business systems to access user data and take action

Tasks & Tools

Connect with your platform to take action

Answer questions about a customer's account, transactions, orders, etc

Automate complex actions such as refund requests, disputes, and identity verifcation using Tasks

Use your own business data via APIs, tools and actions

"Connecting live user data to the AI agent was a game changer. It now answers questions about customer's orders."

Ben Mepsted, CCO, Swytch Bike ($60m+ revenue)

Improve

Automated self-learning from your support agents’ responses

Reviews human replies after escalation to automatically self-learn

Generates help articles from human replies

Full control over behaviour and response style with AI agent guidance

Use the insights dashboard to understand common topics

"My AskAI is putting significant time back into our team’s day with conversation trends and insights."

Sam Norman, Chief of Staff, Zinc Work

Identify knowledge gaps and improve your AI agent's answers

Trust

Multiple ways to test & try before trusting your AI agent with customers

Start with internal note replies, visible only to humans

Switch to direct replies when ready or limit to specific topics

Test your AI agent on previous support tickets

Use copilot mode for AI replies

Complete observability, with logs for every AI response

30-Day Rollout Guide

In-depth Marketplace case studies about AI support agents

Our cost-effective AI agents work across industries, like SaaS, marketplaces, ecommerce, travel & hospitality, B2C, crypto, rewards & gaming, and B2B.

Hear what our other Marketplace businesses have to say

We're rated 4.9/5 (19 reviews) across G2 and all the major helpdesk App Stores.

"Great AI Support app with 75%+ answer rate. Great control about the type of questions and answers given. Best support by the founders, really fast and helpful (although most of it works out of the box).
Time to market possible within a day (and then gradually improving answers), no endless project or similar. I just can recommend!"

Anonymous

Via Zendesk

"Very useful app that saves us lots of time. The app basically pay for itself with all the time you save !"

Mathieu Crete

Via Zendesk

"After exploring many options to integrate with Zendesk, we discovered MyAskAI and decided to give it a try. It turned out to be exactly what we were looking for.
So far, the app has significantly reduced our wait times, first response times, and overall ticket backlog. The interface is easy to use and very user friendly and the team is incredibly helpful, supporting us every step of the way to achieve success!"

Graziano

Via Zendesk

Add an AI agent to your existing customer service helpdesk

Our AI agents integrate directly (and quickly) into Intercom, Zendesk, Gorgias, Freshdesk and HubSpot. No developers required. Only $0.10 per support ticket.

Looking for something else? Explore all our features...

Intelligent Escalation

If the AI agent can't help, customers can request a person. They'll then be transferred to one of your support agents. Learn more.

Self-Learning

AI support agent learns from your human agents automatically. Knowledge gaps fill themselves. Resolution rates improve over time. Learn more.

Guidance

Control how your AI agent responds (tone, style, etc.) and how it handles specific scenarios (refunds, complaints, etc.). Learn more about AI guidance.

Complex Tasks & Actions

Tasks let your AI agent solve complex requests such as refunds or detailed troubleshooting, all created and managed using natural language instructions.

Access Live Customer Data

Give access for your AI agent to your live customer, Shopify, or system data. So your AI agent can answer questions about recent orders for example. Learn more.

SOC 2 & GDPR compliance

We're SOC 2 (Type II) and GDPR compliant. Ensuring your end user data is secure and private, and remains that way.