The most affordable SaaS AI customer service agent, in your helpdesk

"The AI Agent consistently answered 70% of our support requests with no tweaking after the first knowledge base sync. Setup was so fast and easy.
The Improve tab is regularly identifying a number of gaps in our current documentation and providing a number of ways to more easily close them. Following the suggestions quickly got us up to 80% deflection. We're using it on every chat ticket, and testing it internally on email tickets.

Our team is still very small and we don't support multiple languages yet, so it was a pleasant surprise to see the AI Agent effortlessly responding in (so far) at least four different languages and deflecting all of those tickets successfully.

The team has been very responsive and helped us work around some edge cases, added features, and improved reporting to cover some of our less-typical needs."

"The pricing is competitive compared to the native Zendesk pricing I would have paid. The AI does a decent job when comparing answers side by side with the native Zendesk AI bot.
Once you've connected with the My AskAI team and have the things you need enabled, it's easy enough to set up.

I love that when you have lead capture turned on for the standalone widget, it lets the user type a question before requiring their email to see the full answer. This is a great way to hook users and ensure you get their contact info.

It's easy to integrate into Zendesk as long as you have Zendesks user verification set up already. This is a must have to use the AI bot with chat, otherwise it won't give you the contact info for users chatting in."

"Game changer. So easy to setup and use. Company really cares about their customers. I'd recommend to anyone that wants to get out of the old ways and see a better faster way to do tickets."

"MyAskAI's AI Customer Support Agent has allowed us to implement AI in several key areas of our customer support workflow: chat, new tickets, and ongoing conversations. It was relatively easy to set up, and immediately helped us get support tickets resolved faster by getting the right answers delivered for our team to see and share as needed.
It was up and running very quickly, and the team is very responsive and helpful! They went above and beyond in doing some heavy lifting during our setup that was a big help in the process. The knowledge base is useful and up-to-date, and I was able to find my way and figure things our when I needed to for the most part."

"We've had a great experience with MyAskAI so far - the integration with Zendesk is really helpful to keep our support agents' work in one place.
The MyAskAI team has been really helpful in getting everything set up and customized to fit our needs."

"It helps train us to create and write FAQs that are useful, up to date, and reduce the amount of simple work that frontline support agents have to take on. It requires time and effort put into in order to work in the long run."

"Really intereseting and well done application to integrate Freshdesk and multi-channel knowledge."

"The setup was a breeze, and it seamlessly integrates with our existing tools. It's intuitive, user-friendly, and has been adopted by our entire team with enthusiasm.
For any support team looking to boost efficiency and have instant access to their collective knowledge, the My AskAI Chrome extension is an absolute must-have. A well-deserved 5 stars!"

"We've recently integrated MyAskAI into our HubSpot setup, and it's been fantastic! Much easier than we anticipated. Seamless integration meant we didn't have to change the way we already do things—it just fit right in. Chatbot has been performing great, providing accurate responses trained on hundreds of pages of our website and dozens of additional internal documents.
They take data security very seriously so we've felt comfortable and confident since we signed up. The team behind MyAskAI has been super helpful and quick to answer any questions, and they're consistently driving the product forward with awesome improvements. Highly recommend!"