Featurebase pricing is $29-$99 per seat/mo billed yearly, plus $0.49 per Fibi AI resolution, a price up 69% since 1 July. Real math at 1k, 10k and 50k.
Your helpdesk bill is three bills in one; the fastest-growing is the AI success tax. How to reduce Zendesk costs (and Intercom's), line by line.
Salesforce Agentforce pricing is $500 per 100k Flex Credits, so a 3-action ticket costs $0.30. The same ticket on the $2 Conversations SKU costs 6.7x more.
Forethought pricing is never published. Vendr's median is $74,483 a year, behind a 20,000-ticket floor. Here's the real cost at 1k, 10k and 50k tickets.
Drift's pricing starts at $2,500/mo ($30K/yr), but the AI chatbots only unlock at Advanced (~$40K+/yr), and there's no free trial. Full cost math inside.
Sierra AI pricing is outcome-based with no public rate, roughly $200K-$350K in year one. See the real cost math at 1k/10k/50k tickets and cheaper alternatives.
Tidio pricing looks like $29/mo but meters three pools (chat, Lyro AI, Flows), and Lyro caps at 1,000 conversations before the $749 wall. The real cost inside.
Dixa pricing runs €89 to €179 per agent, plus Mim AI at €0.35 per conversation, billed even when it escalates. We ran the math at 1k, 10k and 50k tickets.
Chatbase pricing looks like $0-$400/mo, but one reply burns 1-6 credits. At 10,000 tickets that's $600 or $4,600. Every plan includes just one agent.
Ada AI pricing has no public rate and no deal under 300,000 conversations a year. Here's the real cost stack, the math at Ada's minimum, and cheaper options.
Front pricing runs $25 to $105 a seat, but the AI costs extra: Autopilot per conversation, plus per-seat Copilot, Smart QA & Smart CSAT. Full cost math inside.
eesel AI pricing just moved to pay-as-you-go: $0.40 per ticket, with no seats and no caps. Here's what you pay at 1k, 10k and 50k tickets, plus the catch.
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