eesel AI pricing just moved to pay-as-you-go: $0.40 per ticket, with no seats and no caps. Here's what you pay at 1k, 10k and 50k tickets, plus the catch.
Kommunicate pricing starts at $40/mo for 250 conversations, then $15 per 1,000 more. Seats and AI agents stack on top. Here's what you really pay at volume.
Alhena AI pricing starts at $239/mo for 200 conversations, then $1.20 each, billed only when the AI gives a real answer. Here's the real cost at volume.
Kustomer pricing is $0.60 per engaged conversation, billed even when the AI escalates, plus $89 to $139 seats on an 8-seat minimum. Full math at 10k tickets.
Crisp chat pricing runs $0 to $295/mo flat, but Hugo AI is metered by credits. Here's the full cost stack at 1k, 10k and 50k conversations a month.
Freshdesk Freddy AI pricing looks simple at $0.49 a session, but you pay whether it resolves or not, plus $55+ seats. Here's what 10k tickets really costs.
Gorgias AI Agent pricing is $0.90 per resolved conversation, but its own docs confirm AI tickets get billed twice. Here's what 10k Shopify tickets cost.
HubSpot Breeze AI pricing is $0.50 per resolved conversation, but only on a $90+/seat Service Hub plan, plus onboarding. Here's what 10k tickets really costs.
Intercom Fin pricing is $0.99 per outcome (~$49.50/mo min) plus seats from $29 to $139 per agent. Here's the real cost at 1k, 10k and 50k tickets.
Zendesk AI pricing isn't just $50/agent. Add $1.50-$2 per AI resolution on top of a $19-$169 Suite seat. Here's the real cost at 1k, 10k & 50k tickets.
The hidden costs of AI customer service never make the pricing page: setup, integrations, escalation, upgrade fees, oversight. Price them before you sign.
Resolution-based pricing sounds simple: pay only when the AI resolves a ticket. But the vendor defines "resolved," and that quietly decides your real bill.
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