Alternatives
7 Best Gorgias Automate Alternatives (2026)
Gorgias AI Agent (formerly Automate) is Shopify-only, $0.85-$1.00 per extra AI interaction, with a 72-hour reporting delay. My AskAI starts at $0.10 a ticket.
Blog
The My AskAI Blog (page 16 of 17)
The latest blog posts, articles and case studies from My AskAI — the easiest way to create your own AI customer service agent for your SaaS, marketplace or e-commerce business.
Latest posts
Changelog
My AskAI - January 2026 Changelog
We wanted to share what we’ve been working on in January with you, you can now train on historic tickets, create tasks with AI and self-learning!
-
Intercom
How RecruitCRM achieves 68% AI resolution, saving 62 hrs each month
RecruitCRM rejected Fin AI at $0.99/resolution and chose My AskAI, from $0.10 a ticket. Started at 35%, now at 68% through weekly QA reviews.
-
Case Study
How YouGarden achieves 66% AI resolution, saving 965 hrs each month
YouGarden saves 965 hours a month with AI — that's 6 full-time agents. They hit 82% peak resolution after one smart integration change.
-
Changelog
My AskAI - November 2025 Changelog
We wanted to share what we’ve been working on in November with you, we’ve had a complete rebrand and achieved SOC-2 Type 2 Certification!
-
Changelog
My AskAI - October 2025 Changelog
We wanted to share what we’ve been working on in October with you, we’ve enabled tagging on new platforms and made some updates to guidance.
-
Alternatives
11 Best Intercom Fin AI Alternatives (2026)
Fin AI at $0.99/resolution adds up fast. These 11 alternatives deliver similar or better results for most support teams, from $0.10 a ticket.
-
Alternatives
10 Best Zendesk AI Alternatives (2026)
Zendesk AI bills $1.50 to $2.00 per automated resolution on top of your seats. These 10 alternatives are simpler, cheaper, and start from $0.10 a ticket.
-
Case Study
How TravelJoy achieves 80% AI resolution, saving 193 hrs each month
TravelJoy's Zendesk AI resolved 24% of tickets. They switched to My AskAI. Now it's 80%. Same knowledge base, very different result.
-
Zendesk
Zendesk AI vs Intercom Fin: Features, Pricing & Results (2026)
Zendesk AI or Intercom Fin? We compared pricing, features, and real resolution rates. One charges per resolution — the other hides costs elsewhere.
-
Alternatives
My AskAI vs eesel AI agent: Features, Pricing, and Results (2026)
Both connect to your helpdesk. Both use AI to resolve tickets. But one has human handover, actions, and live data — and the other doesn't. Yet.
-
Intercom
How Kriptomat achieves 62% AI resolution, saving 172 hrs each month
Kriptomat started at 50% AI resolution and thought that was good. Turns out reviewing knowledge gaps weekly got them to 62% — and counting.
-
Case Study
How Edel Optics achieves 79% AI resolution, saving 150 hrs each month
Edel Optics jumped from 25% to 79% AI resolution with one change: plugging in live customer data. 92% CSAT. In German. Across multiple languages.
-
SaaS
My AskAI vs OpenAI Agent Builder for AI customer service (2026)
You could build your own AI agent with OpenAI, or not spend $50,000+ and 1,000+ hours. My AskAI starts at $0.10 a ticket, no build required.
-
e-Commerce
Building a support agent with OpenAI Agent Builder (2026)
We spent 1,000+ hours building AI agents so you don't have to. Here's exactly how to set one up with OpenAI — and why you probably shouldn't.
e-Commerce
How to choose the right AI chatbot for your Shopify store (2026)
Only 6% of Shopify stores use AI for support. The ones that do see 50-80% ticket deflection. Here's how to pick the right chatbot for yours.
-
Changelog
My AskAI - September 2025 Changelog
We wanted to share what we’ve been working on in September with you, it’s only one update for this month, but it’s a big one, introducing: Tasks.
-
Alternatives
My AskAI vs Gorgias Automate AI agent: Features, Pricing, and Results (2026)
Gorgias locks you into Shopify and charges $0.90/interaction. My AskAI works across platforms from $0.10 a ticket. We did the maths.
-
Alternatives
My AskAI vs HubSpot Breeze AI agent: Features, Pricing, and Results (2026)
HubSpot Breeze needs a $90/mo Service Hub seat before AI even starts. My AskAI starts at $0.10 a ticket, no seat fees or onboarding required.
-
Alternatives
My AskAI vs Freshdesk Freddy AI agent: Features, Pricing, and Results (2026)
Freddy AI only replies to the first email in a thread. My AskAI handles the whole conversation. Full comparison with 3-4x cost savings inside.
-
Alternatives
My AskAI vs Zendesk AI agent: Features, Pricing, and Results (2026)
Zendesk's AI agent bills $1.50 to $2.00 per automated resolution. My AskAI plugs into your existing Zendesk and resolves tickets for a fraction of the cost.
-
Alternatives
My AskAI vs Intercom Fin AI agent: Features, Pricing, and Results (2026)
Fin charges $0.99 per outcome. My AskAI starts at $199/mo, priced per ticket. Similar performance, more integrations, different invoice.
Changelog
My AskAI - August 2025 Changelog
August 2025: Test your AI agent against real historic tickets before going live. Plus GPT-5 testing, delayed replies, and smarter Zendesk notes.
Security
My AskAI Security
How My AskAI protects customer data: a SOC 2 Type II report, encryption at rest and TLS in transit, annual penetration testing and quarterly access reviews.
Start using AI customer service in your business today
Set up an AI agent on your helpdesk in minutes. Pay only for the tickets it resolves.
