Blog
The latest blog posts, articles and case studies from My AskAI — the easiest way to create your own AI customer service agent for your SaaS, marketplace or e-commerce business.
Changelog
We wanted to share what we’ve been working on in March with you, your AI agent can now ‘see’, reading images sent to it, we’ve also made some updates to our HubSpot helpdesk integration and to guidance and tasks
Pricing
My AskAI charges from $0.10/ticket, 3-10x less than Zendesk AI, Intercom Fin, or Gorgias. Here's how per-ticket pricing, overages, plans, and add-ons work.
e-Commerce
Alhena AI starts at $199/mo for 200 conversations, then $1.20 each. Tatcha drives 11% site revenue from it. My AskAI starts at $0.10 a ticket.
Zendesk
CoSupport AI starts at $99/mo or $0.19 per resolution. Claims 90% automation with zero hallucinations. My AskAI starts at $0.10 a ticket. Full breakdown.
SaaS
Wonderchat starts at $124/month billed yearly for about 1,000 resolutions, and one reply can cost up to 10 credits. My AskAI starts at $0.10 a ticket.
e-Commerce
DigitalGenius pricing starts at ~$1,000/month with custom quotes. G-Star RAW reports 40% automated resolution. My AskAI starts at $0.10 a ticket.
Intercom
Help Scout AI claims 73% resolution but costs $0.75 each. My AskAI starts at $0.10 a ticket. Full breakdown of features and real limitations.
Alternatives
Sierra AI publishes no pricing — third-party estimates put year one at $200K to $350K. My AskAI starts at $0.10 a ticket. Full breakdown inside.
Alternatives
Ada AI starts at ~$30K/year and cannot ingest PDFs or past tickets. My AskAI does both, starting at $0.10 a ticket with no sales call.
Alternatives
Aissist uses a multi-agent architecture with specialized sub-agents per domain, but it's a seed-stage startup whose SOC 2 status is 'aligned' with no certificate behind it.
Zendesk
eesel AI now sells monthly credit plans from $299 for 500 tickets, no seats. My AskAI starts at $0.10 a ticket. Full pricing breakdown and resolution data.
Alternatives
Fini AI's "Sophie" agent processes refunds and takes actions via Stripe & Adyen — but has a $1,799/mo minimum and an unverified 80% resolution claim.
e-Commerce
Yuma AI offers 75+ pre-built Shopify actions and claims up to 89% automation for ecommerce brands — but doesn't support Intercom, Freshdesk, or HubSpot. Full breakdown inside.
Zendesk
Decagon AI offers enterprise voice support with sub-second latency and white-glove onboarding — but no public pricing, no free trial, and no self-serve signup. Full breakdown inside.
Alternatives
Forethought runs a 5-agent architecture (resolution, triage, copilot, discovery, QA) — but needs 20,000+ tickets, 30–90 day setup, and is now Zendesk-owned.
Freshdesk
A competitor is spreading misinformation about My AskAI. Here are 20 claims, debunked with real data from customers resolving 80%+ of tickets at scale.
Alternatives
Freddy AI claims 80% resolution. Real customers report 23-75%. Sessions cost $0.49 each after the first 500. Full honest breakdown inside.
Alternatives
Gorgias says 'up to 60%' automation. Their own case studies show 26-56%. Plus it's Shopify-only with a 72-hour reporting delay. Full guide inside.
Alternatives
HubSpot renamed Breeze to Agent Hub, billing $0.50 per resolution on a Professional or Enterprise seat. My AskAI starts at $0.10 a ticket.
Alternatives
Fin AI has resolved 40m+ conversations, but costs $0.99 each. My AskAI starts at $0.10 a ticket. Reddit users say bills get 'expensive fast'.
Alternatives
Zendesk AI is powerful — if you can navigate the pricing tiers. We broke down exactly what you get, what's locked behind upgrades, and what's missing.
Changelog
We wanted to share what we’ve been working on in February with you, you can now QA your test tickets, collect emails in Zendesk Messaging and we’ve made some improvements to self-learning!
Alternatives
HubSpot's Breeze AI needs a Service Hub seat first. These 7 alternatives skip the bundling and just solve your support tickets.
Alternatives
Freddy AI claims 80% resolution. Real-world case studies show 23-75%. These 6 alternatives are more transparent about what you'll actually get.
Set up an AI agent on your helpdesk in minutes. Pay only for the tickets it resolves.
