Author
Mike Heap (page 9 of 17)Mike is an experienced Product Manager who focuses on all the “non-development” areas of My AskAI, from finance and customer success to product design, copywriting, testing and more.
Moving to AI First Support
eesel AI pricing moved to pay-as-you-go: $0.40 per ticket, no seats or caps. My AskAI starts at $0.10 a ticket. What you pay at 1k, 10k and 50k tickets.
Moving to AI First Support
Kommunicate pricing starts at $40/mo for 250 conversations, then $15 per 1,000 more. My AskAI starts at $0.10 a ticket. What you really pay at volume.
e-Commerce
Alhena AI starts at $239/mo for 200 conversations, then $1.20 each. My AskAI starts at $0.10 a ticket, no sales call. Here's the real cost at volume.
Alternatives
Drift starts at $30K/yr and is being sunset under Salesloft. 6 alternatives with live chat and AI resolution. My AskAI starts at $0.10 a ticket.
Pricing
Kustomer pricing is $0.60 per engaged conversation, billed even when the AI escalates, plus $89-$139 seats. My AskAI starts at $0.10 a ticket.
Customer Support
Command AI (ex-CommandBar) guides users inside your product, it doesn't resolve support tickets. Here are 6 Command AI alternatives built to close them.
Alternatives
Dixa bills its AI at €0.35 per conversation, resolved or not, and can't run it on voice, its own best channel. Here are 7 Dixa alternatives with stronger AI.
Alternatives
Agentforce needs Service Cloud, three pricing models and a $200K+ first-year budget. My AskAI starts at $0.10 a ticket — 7 alternatives compared.
Alternatives
Chatbase meters every reply in credits that vary by model, so bills are hard to forecast. These 6 Chatbase alternatives resolve support with clearer pricing.
Alternatives
Kommunicate trains on docs only and bolts on top of your helpdesk. These Kommunicate alternatives train on past tickets, live inside it, and price on outcomes.
Alternatives
Kustomer bills $0.60 per engaged conversation on an 8-seat minimum, seats hidden at $89-$139. My AskAI starts at $0.10 a ticket. 7 alternatives compared.
Alternatives
Front's AI is assistive-first, officially English-only, and priced as per-seat add-ons. Here are 7 Front alternatives with stronger, cheaper AI support.
Tool Guides
Helply promises 65% AI resolution in 90 days or you pay nothing. Groove's built-in AI still needs a human to hit send. Full cost math inside.
Automation
Zoho Zia is bundled into Desk Enterprise at $40/agent, but publishes no resolution rate and stays locked in Zoho. My AskAI starts at $0.10 a ticket.
Moving to AI First Support
Front AI promises Autopilot resolves up to 70% of requests, yet publishes no rate, only supports English, and you can't trial the agent. Full breakdown.
Automation
LiveChat's AI markets "up to 80%" resolution, but it's agent-assist, and real deflection needs a separate ChatBot subscription. Full breakdown inside.
Moving to AI First Support
Salesforce Agentforce starts at $2/conversation and needs Service Cloud plus a 5-11 month setup. My AskAI starts at $0.10 a ticket, no setup project.
Automation
Chatbase says it resolves 80% of tickets on flat-rate plans, but one reply burns 2-6 message credits and the agent stops when they run out. Real 2026 breakdown.
Automation
Drift starts at $30K/yr, has no free trial, and is being sunset under Salesloft. My AskAI starts at $0.10 a ticket. What its AI live chat really does.
Moving to AI First Support
Kustomer AI claims 70% resolution, at $0.60 per engaged conversation on an 8-seat minimum. My AskAI starts at $0.10 a ticket. Full breakdown.
Changelog
We wanted to share what we’ve been working on in June with you. We’ve made some big updates to our in-product assistant, Echo!
Automation
Crisp AI (Hugo) claims 60% resolution at ~$0.05 each, but won’t run on Zendesk or learn from past tickets. My AskAI starts at $0.10 a ticket. Full breakdown.
Automation
Kommunicate claims 85% automated resolution. Real reviews flag rigid flows, shallow analytics and no past-ticket training. Full breakdown inside.
Moving to AI First Support
A chatbot is software that holds a conversation in natural language. Here's what "chatbot" really means, the four types, and why the term now misleads buyers.
Set up an AI agent on your helpdesk in minutes. Pay only for the tickets it resolves.
