Case Study
How YesLMS achieves 76% AI resolution, saving 17 hrs each month
YesLMS resolves 76% of ~300 monthly Zendesk tickets with AI — 88% CSAT, ~17 hours saved every month. AI for LMS customer support, in the team's own numbers.
Helpdesks
Zendesk (page 2 of 3)
Posts: Zendesk
-
Automation
6 Best AI Customer Service Tools for Rewards & Gaming (2026)
Player support is payout WISMO, ban appeals, and launch spikes at 3am in 12 languages. Here are the 6 best AI customer service tools for gaming and rewards.
-
Zendesk
7 Best AI Customer Service Tools for E-commerce on Zendesk (2026)
Ecommerce on Zendesk means WISMO, returns and order lookups. These 7 AI agents (incl. Zendesk's AI agent) ranked for what works in 2026.
-
Zendesk
Zendesk AI Pricing Explained: AI Agents, Copilot & Advanced AI Cost
Zendesk AI pricing isn't just $50/agent. Add $1.50-$2 per AI resolution on top of a $55-$169 Suite seat. Here's the real cost at 1k, 10k & 50k tickets.
-
Case Study
How a consumer AI assistant hit 40% AI resolution on Zendesk
A consumer AI-assistant app resolves 40% of ~1,200 monthly Zendesk tickets at 77% AI CSAT and saves ~41 hours a month. Here's how they set it up.
-
Case Study
How a creator-payments platform runs AI copilot inside Zendesk
A creator-monetization platform runs My AskAI as a Zendesk copilot, drafting answers on ~1,400 tickets a month with a human on every single reply.
-
Case Study
How a group-payments platform runs AI support inside Zendesk
A group-payments platform runs My AskAI as a Zendesk copilot across ~1,600 tickets a month, with Self-Learning drafts now behind about 1,200 replies.
-
Case Study
How GiveCard achieves 95% AI resolution, saving 20 hours each month
GiveCard, a fintech disbursements platform, resolves 95% of its monthly Zendesk tickets with AI at 90% CSAT, saving ~20 hours a month. Here's how.
-
Case Study
How Honeygain achieves 90% AI resolution, saving 507 hours each month
Honeygain hit a 90% Zendesk AI resolution rate, holding 78% AI CSAT across ~3,400 monthly tickets and saving around 507 hours a month. Here's how.
-
Case Study
How Inspire Uplift saves 105 hours a month on 6,100 marketplace support tickets
Inspire Uplift's ecommerce customer service automation: ~6,100 monthly Zendesk tickets, ~1,300 AI-drafted replies, 66% CSAT and 105 hours saved each month.
-
Case Study
Sofar Sounds: How My AskAI hits 85% CSAT by escalating most tickets to humans
Sofar Sounds runs ~750 monthly Zendesk tickets through AI triage. 85% CSAT, 16 hours saved, and most tickets deliberately escalated to humans.
-
Moving to AI First Support
13 Best AI Customer Service Agents (2026)
Most "best AI agent" lists are vendor fluff. Here are the 13 AI customer service agents that actually ship, scored honestly on cost, integration, and accuracy.
-
Alternatives
8 Best Fini AI Alternatives (2026)
Fini AI charges $0.69/resolution with a $1,799/mo Growth minimum. Here are 8 alternatives ranked on integrations, pricing & action depth.
e-Commerce
Alhena AI: Complete Guide to Features, Pricing & Limitations (2026)
Alhena AI starts at $199/mo for 200 conversations, then $1.20 each. Tatcha drives 11% site revenue from it. My AskAI starts at $0.10 a ticket.
-
Zendesk
CoSupport AI: Complete Guide to Features, Pricing & Limitations (2026)
CoSupport AI starts at $99/mo or $0.19 per resolution. Claims 90% automation with zero hallucinations. My AskAI starts at $0.10 a ticket. Full breakdown.
-
e-Commerce
DigitalGenius: Complete Guide to Features, Pricing & Limitations (2026)
DigitalGenius pricing starts at ~$1,000/month with custom quotes. G-Star RAW reports 40% automated resolution. My AskAI starts at $0.10 a ticket.
-
Intercom
Help Scout AI: Complete Guide to Features, Pricing & Limitations (2026)
Help Scout AI claims 73% resolution but costs $0.75 each. My AskAI starts at $0.10 a ticket. Full breakdown of features and real limitations.
-
Alternatives
Sierra AI: Complete Guide to Features, Pricing & Limitations (2026)
Sierra AI publishes no pricing — third-party estimates put year one at $200K to $350K. My AskAI starts at $0.10 a ticket. Full breakdown inside.
-
Alternatives
Ada AI: Complete Guide to Features, Pricing & Limitations (2026)
Ada AI starts at ~$30K/year and cannot ingest PDFs or past tickets. My AskAI does both, starting at $0.10 a ticket with no sales call.
-
Alternatives
aissist.io: Complete Guide to Features, Pricing & Limitations (2026)
Aissist uses a multi-agent architecture with specialized sub-agents per domain, but it's a seed-stage startup whose SOC 2 status is 'aligned' with no certificate behind it.
-
Zendesk
eesel AI: Complete Guide to Features, Pricing & Limitations (2026)
eesel AI now sells monthly credit plans from $299 for 500 tickets, no seats. My AskAI starts at $0.10 a ticket. Full pricing breakdown and resolution data.
-
Alternatives
Fini AI: Complete Guide to Features, Pricing & Limitations (2026)
Fini AI's "Sophie" agent processes refunds and takes actions via Stripe & Adyen — but has a $1,799/mo minimum and an unverified 80% resolution claim.
-
e-Commerce
Yuma AI: Complete Guide to Features, Pricing & Limitations (2026)
Yuma AI offers 75+ pre-built Shopify actions and claims up to 89% automation for ecommerce brands — but doesn't support Intercom, Freshdesk, or HubSpot. Full breakdown inside.
-
Zendesk
Decagon AI: Complete Guide to Features, Pricing & Limitations (2026)
Decagon AI offers enterprise voice support with sub-second latency and white-glove onboarding — but no public pricing, no free trial, and no self-serve signup. Full breakdown inside.
Start using AI customer service in your business today
Set up an AI agent on your helpdesk in minutes. Pay only for the tickets it resolves.
