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Add AI customer support to HubSpot and deflect 75% of your support tickets automatically

No changes needed to your existing setup. Customers are intelligently handed over to your agents in HubSpot.

30 day free trial. Full access. No credit card required.
Vestd company logo — Customer of My AskAI's AI customer support agents
FreeCash company logo — Customer of My AskAI's AI customer support agents
Swytch company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Comparing HubSpot's AI support agent with My AskAI's?

HubSpot may already have some "AI powered" features, but we're not impressed, and neither should you be.
HubSpot logo

HubSpot's own AI offering

❌ No AI chatbot functionality available
💰 $$$ per support resolution
🫤 Only suggested articles available
❌ No insights generated from conversations
❌ No AI agent tools available
❌ No access to live customer data
HubSpot logo
My AskAI logo

HubSpot + My AskAI's AI agent

✅ Up to 75% of support requests resolved by AI
✅ <$0.1 per conversation (unlimited questions)
✅ Unlimited content to train your AI Agent (Websites, Google Drive, Notion, etc.)
✅ Generates insights from conversations, summarising and grouping common issues
⏱️ AI agent workspace tools coming soon
New: Access live customer data e.g. recent orders, subscription status

Install My AskAI in HubSpot, and automatically deflect up to 75% of your customer support requests with AI

Create your own AI customer support agent (like a chatbot), trained on your company's website and help docs and integrate with HubSpot in under 10 minutes.

#1

Create an AI agent in 10 mins — trained on your website or help docs — and connect with your live chat tool

Adds all the pages from your website and help docs
Add unlimited content and as many sites as you want
Automatically updates and adds new pages
Add content from Google Drive, Notion and many more
Install My AskAI from HubSpot's marketplace
Easily add your website content to train your AI chatbot
#2

Start resolving up to 75% of customer support conversations

Answers any question and gives instant, verified AI answers within HubSpot
Available 24/7 to support your global customer base
Works with technical and non-technical questions
Provides relevant links to your help docs for customers to learn more
Answers in under 5 seconds, no more waiting hours for an agent to reply
Photo of a My AskAI customer sharing a review of their experience with an AI customer support assistant
"Immediately, it was giving excellent answers, way beyond what we’ve seen before."
Seymour Segnit, CEO, Magfast
#3

Intelligent human handover to your existing team's support inbox or workspace

Handover to a human whenever a customer wants
No changes required to your existing live chat, support inbox or agent workspace
AI summary of conversations at handover, so no repetition
See our HubSpot setup docs
Photo of a My AskAI customer sharing a review of their experience with an AI customer support assistant
"Fantastic support, clear documentation, and insanely powerful."
Youssef Hounat, VP of Product, DataSnipper
#4

Every customer conversation becomes an actionable insight

Automatically extracts and groups issues, bugs and feature requests
Email & Slack alerts for new customer insights
No manual tagging, analysis or summarizing required
Photo of a My AskAI customer sharing a review of their experience with an AI customer support assistant
"Really looking forward to putting time back into our team’s day with conversational insights."
Sam Norman, Chief of Staff, Zinc Work

Join 1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
FreeCash company logo — Customer of My AskAI's AI customer support agents
Swytch company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Hybrid, AI + Human, customer support — keep using HubSpot, but with an AI 1st line of defence

And don't worry, you don't have make any changes to HubSpot. Keep your team using the tools they already know and love.
How hybrid AI and human customer support works at My AskAI

Customer support provided only by AI isn't practical or sensible. Hybrid 'AI-Human' support is the future

Use AI for 75% of your support requests, allowing your team to dedicate more time to customers that deserve a human touch.

AI can't do everything

Most customer questions can be answered by an AI Agent. But sometimes a human support agent is need for more complex requests or high value customers.

You still want to use HubSpot

We know that once you have customer support live chat and ticketing setup within your business, you don't want to just rip it out and replace it with another tool.

But, human support is hard to scale

More customers (which is great) means more support requests, which means more staff or stretching you or your team. Which is either expensive or distracting.

An AI agent is just the beginning. See all our other AI customer support features...

Add all your webpages

When you get started we'll get all the webpages from your website and any sub-domains you use for help docs. Learn more about adding your content.

SiteSync

We'll automatically re-sync any changes from all your webpages every week and add any new pages you've added. Learn more about SiteSync.

Access live data

Give access for your AI agent to your live customer or system data. This allows your AI agent to answer questions about a specific customer's subscription, orders, etc.

Zendesk, Gorgias & Freshdesk tickets

Integrate My AskAI directly within your Zendesk, Gorgias or Freshdesk inboxes to automatically resolve support tickets using AI.

Intercom, Gorgias, Zendesk & Freshchat

Add My AskAI to your existing live chat (Intercom, Zendesk, Freshchat, Gorgias), or HubSpot) with our official Marketplace apps.

AI auto-tagging for support tickets

Use your AI agent to automatically tag Zendesk and Intercom tickets, using your tagging taxonomy, custom fields, etc. — saving your team even more time.

Advanced AI agent integration

When installing My AskAI within support platform (Intercom, Zendesk, etc.) you can still configure it to work with existing workflows, trigger, rules and chatflows.

Multi-lingual support

Change the default language and localization of your AI assistant. We currently support over 50 languages, so you can provide fully global AI customer support.

CSAT ratings

Request customer satisfaction scores for each conversation your customers have with your new AI agent. Read more about CSAT ratings.

Slack, API, Zapier...

Boost team productivity by connecting your AI agent to your Slack or Microsoft Teams workspace. Or build on top of our Query API. Learn more about integrations.

Cloud connections

Connect to cloud storage and knowledge base services, such as Google Drive and Notion, to add more knowledge to your AI agent. Learn more about connections.

AI email assistant

Handle most of your support via email? No problem, launch an AI assistant that can automatically reply to your customer's first email. Learn more about AI email assistant.

Custom answers

Create custom answers to specific questions to have more control over your AI agent's response. Learn more about custom actions.

GDPR compliant

All your data is stored with bank-grade encryption (AES-256) and never used to train AI models. Read more about how your data is kept secure.

Data protection

We're fully GDPR compliant. Ensuring your end user data is secure and private, and remains that way. Learn more about our GDPR compliance.

Team access

Add other team members so they can view and manage your AI conversation insights. Learn more about team access.

Insights Dashboard

Every customer conversation is turned into a summarized insight. With similar insights grouped together to save you time.
📊 Example Insights Dashboard for Stripe

Suggested fixes

When a number of conversations are about the same topic, we'll suggest a fix for your team and send out an email to let you know. Learn more about Suggestions.

Email & Slack alerts

Every time we detect 3 conversations about the same topic, we'll notify your team via email and/or Slack. So you never miss the important stuff. Learn more about notifications.

Frequently Asked Questions

What content types can I add to train my AI agent?
My AskAI supports adding many different types of content to train your AI agent. You can add your entire website and help docs, or upload documents, PDFs and presentations. Your AI agent will be able to answer any question about the content you upload.
What other integrations do you support?
We support a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. See all our AI integrations.
Can I capture leads or email addresses with my AI agent?
Yes. You can enable 'Lead capture' to require that people using your AI agent provide their email address before chatting and getting answers to their questions.
You can then export the emails captured or connect your own webhook, like Zapier, to add emails into your CRM.
How do I create an AI agent using My AskAI?
Creating an AI agent with My AskAI is easy. You can sign up to our 30 day free trial and create your first AI agent in under 5 minutes. You'll then be able to add all your relevant 'knowledge' (like Help Centres, websites, documents) and immediately start asking example customer support questions.
What is My AskAI?
My AskAI allows you to create your own AI agent for customer support. You add all of your company's help docs or internal content so your customers can have instant answers to any question, 24.7. You can add your AI agent to your live chat app e.g. Intercom, your website or integrate within Slack or connect via API.
How secure are My AskAI's AI chatbots?
All uploaded content is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.
How much does My AskAI cost?
My AskAI has different paid plans to suit different needs and budgets. You can create your first AI agent with our 30 day free trial (no credit card required), where you can access all our features. After your trial, there are 2 monthly plans to choose from, starting from just $60 per month. See all our paid plans
How is My AskAI different from ChatGPT?
For all the amazing things ChatGPT can do, it can't access your company's private content or data. So it can't answer question on how your business or products actually work. With My AskAI, you get the power of ChatGPT, but with an AI agent that knows everything about your company and it's internal or external documentation.
Can I add my AI agent created with My AskAI to my website?
Yes, My AskAI makes it easy to add your custom AI agent to your own website, for your customers. You can embed the chat widget code directly into your pages with just a few lines of HTML. This allows visitors on your site to interact with your AI agent and get instant answers to all their questions directly from the content you uploaded to My AskAI.
What is an AI agent?
An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. My AskAI is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.
How does the human handover work?
Around 75% of customer support conversations can be resolved by one of our AI agents. But when a question can't confidentially be answered by the AI agent, then your customers are given the option to 'Talk to a person', if they select this option, they are seamlessly transferred to one of your agents within your existing support tool e.g. Intercom or Zendesk.
What are the most popular integrations?
Website widgets - To provide answers directly on a company's website.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.

Google Drive - To sync and search content already stored in Drive folders.

Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.

Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.

API access - For advanced users to fully control the AI through custom workflows and apps.
Why should I integrate my tools with an AI agent?
There are a few key benefits to integrating internal tools and documents with an AI agent:
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.

Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.

Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.

Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.

Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.
What are your most popular live chat apps?
Intercom — Our AI agent for Intercom can directly replace Intercom's Fin AI product and is 5x cheaper. You can also add content from multiple sources instead of just Intercom articles and webpages.
Zendesk — Our AI agent for Zendesk can directly replace Zendesk's AI agents
and is 5x cheaper. You can also add content from multiple sources instead of just Zendesk articles.

Freshchat — Our AI agent for Freshchat gives your Freshcat widget the ability to have AI-powered customer support. You can also add content from multiple sources instead of just Freshdesk articles.

Hubspot — Our AI agent for Hubspot gives your Hubspot chat widget the ability to have AI-powered customer support. Hubspot don't currently offer any AI-powered support features.

Reduce support costs. Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites