Your team'sinternal AI assistantthat can any question about your business
No more waiting or searching, just instant answers, from your company docs, directly to your team.
The smartestcompaniesare spending 10xless timesearching through their files and documentation
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
“The difference was immediate. Customers get instant answers and our team can dedicate more time to solving complex problems"
“What impressed us most was the flexibility and dedication of the My AskAI team. They never said, 'We can't do that,' and always worked to find a solution that fit our needs. They've helped us solve real problems and shown us how AI can transform customer service”
Benjamin Mepsted Chief Customer Officer
Swytch Bike
Swytch Bike
Read Swytch Bike's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
Give employeesinstant answersfrom your documents, 24/7(allowing teams to focus onthe work that really matters)
#1
Trained on your website & help docs to answer support requests 24/7, in seconds not hours
Add all your help documentation (website, Intercom or Zendesk articles + much more)
Automatically updates and syncs new pages
Answers any question and gives instant, accurate answers
"When comparing different AI agents, My AskAI blew everybody else out of the water."
Natalie Onions, VP of Customer Experience, Customer.io
#2
AI to Human Handover — works with your existing support tools, no changes required
Handover to existing support agents when the user wants
Integrations with all major live chat providers
AI summary of conversation at handover, so no repetition
Learn more about human handover
"We needed an AI agent that seamlessly integrated with our current customer supporting tools without causing any disruption."
Ella Roy, Customer Success Manager, Zeffy
#3
Every customer conversation becomes an actionable insight for your SaaS product
Automatically extracts and groups issues, bugs and feature requests
Helps you prioritize what to fix or build next
Email & Slack alerts for new customer insights
"My AskAI is putting significant time back into our team’s day with conversational metrics and insights."
Sam Norman, Chief of Staff, Zinc Work
Case study:See what others are doing
This company is using My AskAI to shield their most valuable employees from repetitive questions and improve their documentation at the same time.
Connectinternal company content,integrateyour favourite work apps, and use inprivate mode.
Make your AI agent even smarter with access to internal help docs. Boost productivity by integrating with Slack. Or giveprivate team accessto quickly chat with all your company data.
Built forenterprise
Enhanced security
All your data is stored with bank-grade encryption (AES-256) in an isolated container.Read more about how your data is secure.
Cloud Integrations
Connect your Notion or Google Drive in seconds to get answers from all your company’s knowledge.
Power features
Limitless branding customizations. View AskAI usage analytics and download questions asked. Full API control and access.
Still not sure? See whatother companiesare saying
"With MyAskAI, our company was able to easily train the AI on complicated warranty information, saving hours of educating each new employee."
Luke Orr | Local Operations at Cell Tech Inc
Luke Orr | Local Operations at Cell Tech Inc
Frequently Asked Questions
What content types can I add to train my AI agent?
My AskAI supports adding many different types of content to train your AI agent. You can add your entire website and help docs, or upload documents, PDFs and presentations. Your AI agent will be able to answer any question about the content you upload.
What other integrations do you support?
We support a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. Seeall our AI integrations.
Can I capture leads or email addresses with my AI agent?
Yes. You can enable 'Lead capture' to require that people using your AI agent provide their email address before chatting and getting answers to their questions.
You can then export the emails captured or connect your own webhook, like Zapier, to add emails into your CRM.
You can then export the emails captured or connect your own webhook, like Zapier, to add emails into your CRM.
How do I create an AI agent using My AskAI?
Creating an AI agent with My AskAI is easy. You can sign up for a free account and create your first AskAI in just 2 minutes. You'll then be able to add all your relevant content and documents, and immediately start asking questions and getting answers from your uploaded content.
What is My AskAI?
My AskAIallows you to create your own AI agent for customer support. You add all of your company's help docs or internal content so your customers can have instant answers to any question, 24.7. You can add your AI agent to your live chat app e.g. Intercom, your website or integrate within Slack or connect via API.
How secure are My AskAI's AI chatbots?
All uploaded content is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.Learn more.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.Learn more.
Reduce support costs.Spend more time on customer success.
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Customer.io case study (47% AI deflection)Getting started with AI-first customer supportZeffy case study (84% AI deflection)All blog articlesAll case studiesKnowledge integrations
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