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Microsoft Teams logo for integrating with My AskAI

Launch a Microsoft Teams AI chatbot with your Gmail using My AskAI

Connect your Gmail and allow your team to start ‘chatting’ with all your  Microsoft Teams content (like ChatGPT), capable of answering any question about your docs. Saving your customer and your support team time.
The smartest companies are saving their team 10x more time by connecting Gmail and Microsoft Teams with an AI chatbot
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Overview of this AI agent integration

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Gmail

What is Gmail?

Gmail is a widely-used email service developed by Google. It allows users to send and receive emails, manage their inbox, and utilize several other features aimed at improving communication and productivity.
Find out more about Gmail

What are the benefits integrating Gmail and an AI chatbot?

Integrating Gmail with an AI assistant can greatly benefit a SaaS company.
Firstly, it can improve the efficiency of their customer support by automating responses to common inquiries. This can free up customer support agents to focus on more complex issues and provide a faster response time to customers.

Additionally, an AI assistant can help with scheduling and managing appointments by scanning emails for relevant information and automatically adding them to a calendar. This can save time and reduce the risk of double bookings or missed appointments.

Furthermore, an AI assistant can help with email management by prioritizing important emails and filtering out spam or low-priority messages. This can help employees stay organized and focused on important tasks.

Overall, integrating Gmail with an AI assistant can improve productivity, efficiency, and customer satisfaction for a SaaS company.

Challenges you may face by not integrating Gmail

Without integrating an AI assistant with Gmail, a SaaS company could face several problems in customer support.
Firstly, without AI, customer support agents would have to manually sift through emails to identify and prioritize urgent issues. This could lead to delays in response times and dissatisfied customers.

Secondly, without AI, there would be no automated responses to frequently asked questions, leading to repetitive and time-consuming responses from customer support agents.

Thirdly, without AI, there would be no intelligent routing of emails to the appropriate support agent, leading to miscommunication and inefficiencies in resolving customer issues.

Overall, integrating an AI assistant with Gmail would greatly improve the efficiency and effectiveness of customer support for a SaaS company.

How do I integrate Gmail with My AskAI?

We don’t currently have an integration live for Gmail, but you can export your content from there and import it into My AskAI as file or a public URL. Or sync content using out API. If you need this integration for your AI assistant, please email us and we’ll see if we can expedite this integration.
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Microsoft Teams

What is Microsoft Teams?

Microsoft Teams is a collaboration app that helps your team stay organized and has conversations all in one place. It's a hub for teamwork, where you can chat, meet, call, and collaborate all in one place, no matter where you are.
Find out more about Microsoft Teams

What are the benefits integrating Microsoft Teams and an AI chatbot?

Integrating Microsoft Teams with an AI assistant can greatly benefit a SaaS company. By doing so, the company can improve the efficiency of their customer support, as the AI assistant can handle basic customer inquiries and provide quick responses. This will free up the customer support team to focus on more complex issues and provide personalized support to customers.
Additionally, the integration can help streamline internal communication and collaboration within the company. The AI assistant can help schedule meetings, set reminders, and provide updates on ongoing projects, making it easier for team members to stay organized and on track.

Overall, integrating Microsoft Teams with an AI assistant can save time and increase productivity for the company, while also improving the customer experience. It's a win-win situation that any SaaS company should consider.

Challenges you may face by not integrating Microsoft Teams

Without integrating an AI assistant with Microsoft Teams, a SaaS company could face several problems in customer support.
Firstly, customer queries and complaints may not be addressed in a timely manner, leading to frustration and dissatisfaction.

Secondly, without AI-powered chatbots, customer support agents may struggle to handle a high volume of requests, leading to longer wait times and decreased productivity.

Thirdly, without AI-powered analytics, the company may struggle to identify patterns in customer behavior and preferences, making it difficult to improve the product and customer experience.

Overall, integrating an AI assistant with Microsoft Teams can help streamline customer support, improve response times, and enhance the overall customer experience.

How do I integrate Microsoft Teams with My AskAI?

After creating your AI assistant and adding some content, go to your Dashboard and select ‘Integrations’. You can then activate the Microsoft Teams integration.
Please see our help docs for full setup instructions.

Give your team instant answers from your internal docs or content, 24/7 (allowing them to focus on the stuff that really matters)

Ability to add any content or data type into My AskAI for your AI assistant

⚡ Lightning-Fast Setup

Add all your relevant docs, webpages, content or data in a few minutes to train your AI chatbot.
Ability for your My AskAI AI assistant to provide accurate fast answers with source references

📖 Instant, factual, answers

Get answers, from your docs, data and content, with clear source references showing you exactly where the answer came from.
My AskAI analytics preview

🌎 Launch where you need it most

Give your team access to your AI chatbot — adding it to your website, Slack Workspace or connect via API in minutes.

Join 250+ eCommerce and SaaS businesses using our AI support agents to automate their support

Vestd company logo — Customer of My AskAI's AI customer support agents
FreeCash company logo — Customer of My AskAI's AI customer support agents
Swytch company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
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Zeffy company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Integrations are just the begining, we've got everything you need to reduce customer support tickets by up to 75%

Custom answers

Create custom answers to specific questions to have more control over your AI agent's response. Learn more about custom actions.

Suggested fixes

When a number of conversations are about the same topic, we'll suggest a fix for your team and send out an email to let you know. Learn more about Suggestions.

Agent instructions

Control your AI agent's personality and tone of voice to match your brand. Learn more about custom instructions.

Access live customer data

Give access for your AI agent to your live customer, Shopify, or system data. So your AI agent can answer questions about recent orders for example. Learn more.

Data protection & GDPR compliance

We're fully GDPR compliant. Ensuring your end user data is secure and private, and remains that way. Learn more about our GDPR compliance.

Intelligent AI to human handover

If the AI agent can't help, customers can request a person. They'll then be transferred to one of your support agents. Learn more.
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Affordable AI customer support agent within your existing live chat

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Reduce support costs and let your team stay focus on customer retention with your new customer support assistant, powered by AI.

30 day free trial, full access, no credit card required
My AskAI's AI customer support chatbot assistant integrated with Intercom, Zendesk, and HubSpot

Frequently Asked Questions

What other integrations do you support?
We support a large number of integrations to securely provide your AI agent with your company's content or provide your users and customers access to your AI agent where they need it most. See all our AI integrations.
How secure is my data from my integrations?
All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only. Learn more.
What is an AI agent?
An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. My AskAI is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.
What are the most popular integrations?
Website widgets - To provide answers directly on a company's website.
Slack/Teams integrations - To answer questions within workplace messaging/collaboration apps.

Google Drive - To sync and search content already stored in Drive folders.

Internal documentation systems - Like connecting an AI to internal Confluence, SharePoint or Notion workspaces.

Customer support platforms - Integrating an AI into existing support helpdesks or ticketing tools.

API access - For advanced users to fully control the AI through custom workflows and apps.
Why should I integrate my tools with an AI agent?
There are a few key benefits to integrating internal tools and documents with an AI agent:
Faster answers - Employees and customers can get instant answers without searching through various documents and tools. This saves significant time.

Centralized knowledge - All relevant information is consolidated in one place through the AI agent, making it easy for anyone to access.

Always available - The AI agent can be accessed 24/7 from any device, unlike static documentation.

Searchable content - Uploaded content becomes fully-searchable and discoverable through natural language conversations with the AI.

Usage analytics - Integrations allow tracking how the AI agent is used and which questions are most common, to further improve over time.

Start using the most affordable AI agent today and automate 75% of your tickets

Get set up in minutes, no developers required.
Our AI customer support agents are already used by 👇
Vestd company logo — Customer of My AskAI's AI customer support agents
FreeCash company logo — Customer of My AskAI's AI customer support agents
Swytch company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Maison d'Herbes company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents