Wonderchat and SiteGPT are AI customer support tools designed to deflect support tickets by automating responses and providing insights. Wonderchat offers tiered pricing with plans ranging from Lite at $49.99 per month for 3,000 messages to Professional at $499.99 per month for 30,000 messages, and an enterprise option available upon request. The cost per 1,000 tickets or chats is $41. Key features include human handover, analytics/insights, and email lead capture, although it lacks an AI email assistant.
SiteGPT, on the other hand, offers a lower cost per 1,000 tickets or chats at $25. Its pricing plans start with the Starter plan at $49 per month for 4,000 messages and go up to the Enterprise plan at $999 per month for unlimited messages. Additional options include removing SiteGPT branding for $50 per month and purchasing extra message capacity. Like Wonderchat, SiteGPT provides human handover, analytics/insights, and email lead capture, but also does not include an AI email assistant. SiteGPT's higher-tier plans offer more flexibility with a larger message capacity compared to Wonderchat's equivalent tiers.
| Feature | Wonderchat | SiteGPT | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | Yes | Yes |
| Price Plans | Lite - $49.99/mo Basic - $99.99/mo Turbo - $249.99/mo Professional - $499.99/mo Enterprise - POA | Starter - $49/mo Growth - $99/mo Scale - $399/mo Enterprise - Starts at $999/mo Remove SiteGPT Branding - $50/mo Extra 5k Messages - $50/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $41 | $25 | $99 |
| Usage Tiers | Lite - 3,000 messages Basic - 6,000 messages Turbo - 15,000 messages Professional - 30,000 messages | Starter - 4k messages/mo Growth - 10k messages/mo Scale - 40k messages/mo Enterprise - Unlimited message/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Wonderchat pricing page | SiteGPT pricing page | My AskAI pricing page |
| Content Limits | Lite - 1 million characters / 250 webpages Basic - 3 million characters / 1000 webpages Turbo - 12 million characters / 2500 webpages Professional - 20 million characters/ 5000 webpages | Starter - 200 training web pages Growth - 2,000 training web pages Scale - 10,000 training web pages Enterprise - 100,000 training web pages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Lite - 2 chatbots Basic - 3 chatbots Turbo - 4 chatbots Professional - 5 chatbots | Starter - 1 chatbot Growth - 2 chatbots Scale - 5 chatbots Enterprise - Unlimited chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Direct Text Inputs Websites Files (.pdf, txt, csv, docx, pptx, json) Audio Video | Questions & Answers Plain Text Websites Files (CSV, TXT, PDF, DOCX, PPTX, MD) Google Drive Dropbox OneDrive Notion Audio Files Sharepoint Box | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Webflow Bubble Confluence Squarespace Notion Framer Wix Shopify | Google Chat Messenger Crisp Slack Zendesk WhatsApp (Coming Soon) Freshchat Intercom (Coming Soon) Hubspot (Coming Soon) | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Lite - email Basic - email Turbo - email Professional - email, Zoom Enterprise - email, Zoom | Starter - email Growth - email Scale - email, support manager Enterprise - email, phone, account manager, custom support solution | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-4o Claude 3 Minstral AI | GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Wonderchat,SiteGPT, andMy AskAIare AI-driven customer support tools designed to deflect support tickets by automating responses and assisting support agents. Each tool offers a range of features and pricing plans aimed at different business needs.
All three platforms, Wonderchat, SiteGPT, and My AskAI, provide robust AI customer support capabilities designed to handle customer inquiries and deflect support tickets efficiently.
While Wonderchat focuses solely on AI customer support, both SiteGPT and My AskAI extend their features to support agents, enhancing their ability to manage customer interactions more effectively.
Wonderchat offers multiple pricing tiers: Lite at $49.99 per month, Basic at $99.99 per month, Turbo at $249.99 per month, Professional at $499.99 per month, and Enterprise with a price on application. SiteGPT's pricing starts at $49 per month for the Starter plan, $99 per month for Growth, $399 per month for Scale, and Enterprise plans starting at $999 per month. SiteGPT also charges $50 per month to remove branding and an additional $50 for every 5,000 messages beyond the plan limits. My AskAI offers Essentials at $60, Pro at $99, and Enterprise with pricing on application. Notably, My AskAI provides a 30-day free trial on all plans without requiring a credit card.
The cost per 1,000 tickets or chats varies significantly among the platforms. Wonderchat charges $41, SiteGPT charges $25, and My AskAI charges $99.
Wonderchat's usage tiers range from 3,000 messages per month on the Lite plan to 30,000 messages on the Professional plan. SiteGPT provides 4,000 messages per month on the Starter plan, scaling up to unlimited messages on the Enterprise plan. My AskAI's Essentials plan includes 200 conversations per month, the Pro plan includes 1,000 conversations, and the Enterprise plan offers unlimited conversations, with an additional $0.10 per conversation beyond the plan limits.
All three platforms support human handover and provide conversation analytics and insights, ensuring seamless transitions to human agents and actionable data for improving customer support.
Among the three, only My AskAI offers an AI email assistant, adding an extra layer of support for handling customer inquiries via email.
Wonderchat, SiteGPT, and My AskAI all include email lead capture features, enabling businesses to gather potential customer information effectively.
Wonderchat has varying content limits based on the plan, from 1 million characters and 250 webpages on the Lite plan to 20 million characters and 5,000 webpages on the Professional plan. SiteGPT's content limits range from 200 training web pages on the Starter plan to 100,000 training web pages on the Enterprise plan. My AskAI offers unlimited webpages and documents across all plans, with automatic updates.
Wonderchat's plans range from 2 to 5 chatbots. SiteGPT offers 1 chatbot on the Starter plan, increasing to unlimited chatbots on the Enterprise plan. My AskAI provides 1 chatbot with two modes (public and private) on the Essentials and Pro plans, with unlimited chatbots on the Enterprise plan.
In terms of content and knowledge integrations, Wonderchat supports direct text inputs, websites, and various file types. SiteGPT integrates with multiple platforms including Google Drive, Dropbox, and Notion. My AskAI offers extensive integrations with platforms like Google Drive, Notion, Confluence, and Salesforce.
For end-user integrations, Wonderchat supports platforms like WordPress and Shopify. SiteGPT integrates with Google Chat, Messenger, and Slack, among others. My AskAI offers a wide range of integrations including Zendesk, Intercom, HubSpot, Slack, and more, providing extensive connectivity options.<
