Wonderchat and Dante are AI customer support tools designed to deflect support tickets by automating responses and providing various support features. Wonderchat offers a range of pricing plans starting from $49.99 per month for the Lite plan, which includes 3,000 messages, up to $499.99 per month for the Professional plan with 30,000 messages. The cost per 1,000 tickets or chats is $41. Key features include human handover, analytics/insights, and email lead capture, though it does not offer an AI email assistant.
Dante, on the other hand, offers a more cost-effective solution with a price per 1,000 tickets or chats set at $25. Its pricing tiers range from a free plan with 50 message credits to the Business plan at $399 per month, which includes 40,000 message credits. Additional features include human handover, analytics/insights, and email lead capture, similar to Wonderchat. Dante also provides various add-ons like unlimited AI messages for $49 per month and custom domains for $5 per month, giving users more flexibility in tailoring the service to their needs.
| Feature | Wonderchat | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Lite - $49.99/mo Basic - $99.99/mo Turbo - $249.99/mo Professional - $499.99/mo Enterprise - POA | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $41 | $25 | $99 |
| Usage Tiers | Lite - 3,000 messages Basic - 6,000 messages Turbo - 15,000 messages Professional - 30,000 messages | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Wonderchat pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Lite - 1 million characters / 250 webpages Basic - 3 million characters / 1000 webpages Turbo - 12 million characters / 2500 webpages Professional - 20 million characters/ 5000 webpages | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Lite - 2 chatbots Basic - 3 chatbots Turbo - 4 chatbots Professional - 5 chatbots | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Direct Text Inputs Websites Files (.pdf, txt, csv, docx, pptx, json) Audio Video | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Webflow Bubble Confluence Squarespace Notion Framer Wix Shopify | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Lite - email Basic - email Turbo - email Professional - email, Zoom Enterprise - email, Zoom | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-4o Claude 3 Minstral AI | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Wonderchat, Dante, and My AskAI are AI customer support tools designed to deflect support tickets and streamline customer interactions. Each tool offers a range of features tailored to enhance customer service through AI-driven solutions.
All three platforms provide AI customer support features, enabling businesses to automate responses and handle customer queries efficiently. However, My AskAI stands out by also offering AI features specifically designed for support agents, adding an extra layer of utility for internal teams.
Wonderchat's pricing ranges from $49.99 per month for its Lite plan to a professional tier at $499.99 per month, with tailored pricing for enterprise solutions. Dante offers a more granular pricing structure, starting with a free tier and escalating up to $399 per month for its Business plan. Additional features like unlimited AI messages and custom domains are available at extra costs. My AskAI offers a simpler tiered pricing model, starting at $60 for the Essentials plan and going up to a negotiable Enterprise plan, with a notable 30-day free trial on all plans.
In terms of AI pricing per 1,000 tickets or chats, Wonderchat charges $41, Dante $25, and My AskAI $99. Usage tiers also differ significantly. Wonderchat's tiers are based on message limits, ranging from 3,000 to 30,000 messages. Dante uses message credits, offering up to 40,000 credits in its Business plan. My AskAI uses a conversation-based model, with Essentials allowing 200 conversations per month and Pro allowing 1,000, with additional conversations costing $0.10 each.
All three platforms support human handover, ensuring that complex queries can be escalated to human agents seamlessly. They also offer conversation analytics and insights, providing valuable data to improve customer interactions and support strategies.
My AskAI distinguishes itself by including an AI email assistant, a feature not available in Wonderchat or Dante. However, all three platforms support email lead capture, helping businesses collect and manage customer information effectively.
Wonderchat and Dante impose character and chatbot limits based on their pricing tiers. Wonderchat's top tier supports up to 20 million characters and 5 chatbots, while Dante's Business plan allows 100 million characters and 40 chatbots. My AskAI offers unlimited webpages and documents across all plans, with the number of chatbots ranging from one in Essentials and Pro plans to unlimited in the Enterprise plan.
Wonderchat supports integrations with various content sources and end-user platforms, including websites, files, and popular CMS systems like WordPress and Shopify. Dante offers similar integrations but also includes social media platforms like Facebook Messenger and LinkedIn. My AskAI provides extensive integrations, including Google Drive, Notion, Confluence, SharePoint, and major CRM and customer support tools like Zendesk and Intercom.
All three platforms are GDPR compliant, but none are SOC-2 compliant. Support options vary, with Wonderchat offering email support across all plans and additional Zoom support for higher tiers. Dante provides community and API setup support through Discord for its higher tiers. My AskAI offers web and email support for Essentials, with priority support and a dedicated success manager for Enterprise clients.
Wonderchat and Dante both use GPT-4o among other models, while My AskAI offers GPT-4o across all plans and additional models like Claude and Gemini for Enterprise clients. All three platforms provide API access, allowing for custom integrations and extended functionality.
