Wonderchat and Chatbase are AI customer support tools designed to deflect support tickets by providing automated assistance. Wonderchat offers a range of pricing plans, starting from $49.99 per month for the Lite plan, which includes 3,000 messages, up to $499.99 per month for the Professional plan with 30,000 messages. It also features human handover capabilities and provides analytics and insights to help monitor performance. Additionally, Wonderchat includes email lead capture but does not offer an AI email assistant.
Chatbase, on the other hand, provides a more cost-effective solution with its Free plan allowing up to 20 messages per month and its Hobby plan at $19 per month for 2,000 messages. The Standard plan at $99 per month supports 10,000 messages, and the Unlimited plan at $399 per month covers 40,000 messages. Chatbase also offers additional services such as custom domains and the removal of branding for extra fees. Unlike Wonderchat, Chatbase does not support human handover but does offer analytics and email lead capture functionalities. With a lower price per 1,000 tickets/chats at $25 compared to Wonderchat's $41, Chatbase positions itself as a more budget-friendly option.
| Feature | Wonderchat | Chatbase | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | Yes | Yes |
| Price Plans | Lite - $49.99/mo Basic - $99.99/mo Turbo - $249.99/mo Professional - $499.99/mo Enterprise - POA | Free - $0/mo Hobby - $19/mo Standard - $99/mo Unlimited - $399/mo Extra message credits - $7 per 1000 messages/mo Extra chatbots - $7 per extra chatbot/mo Custom Domains - $59/mo Remove 'Powered By Chatbase' - $39/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $41 | $25 | $99 |
| Usage Tiers | Lite - 3,000 messages Basic - 6,000 messages Turbo - 15,000 messages Professional - 30,000 messages | Free - 20 messages/mo Hobby - 2,000 messages/mo Standard -10,000 messages/mo Unlimited - 40,000 messages/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | No | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Wonderchat pricing page | Chatbase pricing page | My AskAI pricing page |
| Content Limits | Lite - 1 million characters / 250 webpages Basic - 3 million characters / 1000 webpages Turbo - 12 million characters / 2500 webpages Professional - 20 million characters/ 5000 webpages | Free - 400,000 characters/chatbot Hobby - 11,000,000 characters/chatbot Standard - 11,000,000 characters/chatbot Unlimited - 11,000,000 characters/chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Lite - 2 chatbots Basic - 3 chatbots Turbo - 4 chatbots Professional - 5 chatbots | Free - 1 chatbot Hobby - 2 chatbots Standard - 5 chatbots Unlimited - 10 chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Direct Text Inputs Websites Files (.pdf, txt, csv, docx, pptx, json) Audio Video | Direct Text Inputs Websites Files (.pdf, .txt, .doc, .docx) Google Drive Notion | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Webflow Bubble Confluence Squarespace Notion Framer Wix Shopify | WhatsApp Slack Wordpress Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Lite - email Basic - email Turbo - email Professional - email, Zoom Enterprise - email, Zoom | Free Plan - help center Hobby Plan - email Standard Plan - email Unlimited Plan - account manager, 24/7 support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-4o Claude 3 Minstral AI | GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Wonderchat, Chatbase, and My AskAI are AI customer support tools designed to deflect support tickets and streamline customer service operations. Each offers unique features, pricing plans, and capabilities aimed at enhancing customer support efficiency.
All three platforms—Wonderchat, Chatbase, and My AskAI—offer AI customer support features. However, while Chatbase and My AskAI also provide AI features specifically for support agents, Wonderchat does not.
Wonderchat offers a range of pricing plans: Lite at $49.99/month, Basic at $99.99/month, Turbo at $249.99/month, Professional at $499.99/month, and Enterprise pricing available upon request. Chatbase provides a Free plan, with paid tiers including Hobby at $19/month, Standard at $99/month, and Unlimited at $399/month. Additional costs apply for extra message credits, chatbots, custom domains, and removing branding. My AskAI offers Essentials at $60/month, Pro at $99/month, and Enterprise pricing upon request, with a 30-day free trial available for all plans without requiring a credit card.
When it comes to AI pricing per 1,000 tickets or chats, Wonderchat charges $41, Chatbase charges $25, and My AskAI charges $99.
Wonderchat's usage tiers range from 3,000 messages in the Lite plan to 30,000 messages in the Professional plan. Chatbase offers 20 messages/month on its Free plan, scaling up to 40,000 messages/month on the Unlimited plan. My AskAI's Essentials plan allows for 200 conversations/month, Pro for 1,000 conversations/month, and Enterprise offers unlimited conversations, with an additional charge of $0.10 per conversation beyond the limits.
Both Wonderchat and My AskAI support human handover, allowing a seamless transition from AI to human agents. Chatbase does not offer this feature.
All three platforms—Wonderchat, Chatbase, and My AskAI—provide conversation analytics and insights, helping businesses understand and optimize their customer interactions.
Among the three, only My AskAI offers an AI Email Assistant, adding an extra layer of functionality for managing customer support via email.
All three platforms—Wonderchat, Chatbase, and My AskAI—support email lead capture, aiding in the collection of customer information for follow-up and marketing purposes.
Wonderchat's content limits vary by plan, with the Lite plan supporting up to 1 million characters or 250 webpages, scaling to 20 million characters or 5,000 webpages in the Professional plan. Chatbase's content limits cap at 11 million characters per chatbot, regardless of the paid plan. My AskAI offers unlimited webpages and documents across all plans, which are updated automatically.
Wonderchat offers between 2 to 5 chatbots depending on the plan. Chatbase ranges from 1 chatbot on the Free plan to 10 chatbots on the Unlimited plan. My AskAI provides 1 chatbot with two modes (public and private) for Essentials and Pro plans, and unlimited chatbots for the Enterprise plan.
None of the three platforms—Wonderchat, Chatbase, and My AskAI—offer a hosted help center or a chatbot flow builder.
Wonderchat integrates with direct text inputs, websites, various file types, audio, and video. Chatbase supports direct text inputs, websites, Google Drive, and Notion. My AskAI offers extensive integrations, including websites, multiple file types, Google Drive, Notion, Confluence, SharePoint, Gitbook, OneDrive, Dropbox, Zendesk, Intercom, and Salesforce.
Wonderchat integrates with platforms like WordPress, Webflow, Bubble, Confluence, Squarespace, Notion, Framer, Wix, and Shopify. Chatbase supports WhatsApp, Slack, WordPress, and Zapier. My AskAI provides comprehensive end-user integrations, including website, Zendesk, Int
