Userlike and Dante are AI customer support tools designed to deflect support tickets and streamline customer interactions. Userlike offers several usage tiers, including Free, Team, Corporate, and Flex, all of which provide unlimited conversations. Pricing for these tiers ranges from $0 per month for the Free plan to $350 per month for the Corporate plan, with custom pricing available for the Flex plan. Additional features such as WhatsApp Campaigns and extra users incur additional costs. Userlike supports analytics and insights, as well as email lead capture, but does not offer human handover or an AI email assistant.
In contrast, Dante provides a tiered pricing model based on message credits, with plans ranging from Free to Business. The cost per 1,000 tickets/chats is $25, and the Business plan is priced at $399 per month. Dante offers additional features like human handover, analytics and insights, and email lead capture. It also provides options for unlimited AI messages, custom domains, and extra chatbots at varying additional costs. Both platforms aim to enhance customer support efficiency, but they differ in pricing structures, feature sets, and the presence of human handover capabilities.
| Feature | Userlike | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Team - $130/mo Corporate - $350/mo Flex - Custom WhatsApp Campaigns - $39.00/mo Additional users - $20.00/mo AI Automation Hub - Not specified | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | POA | $25 | $99 |
| Usage Tiers | Free - Unlimited conversations Team - Unlimited conversations Corporate - Unlimited conversations Flex - Unlimited conversations | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | No | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Userlike pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Not provided | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Not provided | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | Yes | No | No |
| Integrations (Content/Knowledge) | FAQ documents Customer service transcripts Product documentation Previous chat histories Integrated knowledge bases | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Website chat Facebook Messenger SMS Threema Telegram Instagram (coming soon) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - GPT-4 Team - GPT-4 Corporate - GPT-4 Flex - Professional onboarding, dedicated account manager | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Free - not specified Team - not specified Corporate - GPT-4 Flex - GPT-4 | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Userlike, Dante, and My AskAI are AI customer support solutions aimed at deflecting support tickets through automated responses and intelligent assistance. Each platform offers a range of features, pricing plans, and capabilities designed to enhance customer service operations.
All three platforms—Userlike, Dante, and My AskAI—offer AI customer support features. However, My AskAI stands out by also providing AI features specifically for support agents, which neither Userlike nor Dante offer.
Userlike offers a variety of pricing plans ranging from a free option to a customizable Flex plan. Their pricing includes additional charges for WhatsApp campaigns and extra users. Dante's plans start at a free tier and go up to a business plan, with various add-ons like unlimited AI messages and custom domains. My AskAI offers three pricing tiers: Essentials, Pro, and Enterprise, with a 30-day free trial available for all plans without requiring a credit card.
The cost for AI per 1,000 tickets or chats varies significantly. Dante charges $25, whereas My AskAI charges $99. Userlike's pricing for this metric is not specified and is available upon request.
Userlike offers unlimited conversations across all its plans. Dante's usage is tiered, starting from 50 message credits in the free plan to 40,000 in the business plan. My AskAI provides 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited conversations in the Enterprise plan, with an additional charge of $0.10 per conversation beyond the limits.
Human handover is supported by both Dante and My AskAI, allowing seamless transition from AI to human agents. Userlike does not offer this feature.
All three platforms provide conversation analytics and insights to help businesses understand and improve their customer interactions.
My AskAI includes an AI email assistant, a feature not available in either Userlike or Dante, enhancing its utility for comprehensive customer support.
Email lead capture is supported across all three platforms, enabling businesses to gather potential customer information effectively.
Dante's content limits vary by plan, with the free tier offering 500K characters per chatbot and the business plan offering 100M characters. My AskAI offers unlimited webpages and documents across all plans, with automatic updates, providing greater flexibility. Userlike does not specify content limits.
Dante offers a varying number of chatbots based on the plan, from 1 in the free tier to 40 in the business plan. My AskAI provides 1 chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan. Userlike does not specify the number of chatbots or agents.
None of the three platforms offer a hosted help center.
Userlike is the only platform that offers a chatbot flow builder, allowing businesses to design and customize their chatbot interactions. Dante and My AskAI do not provide this feature.
Userlike and Dante offer integrations with various content and knowledge sources. My AskAI supports a wide range of integrations, including websites, multiple file types, and platforms like Google Drive, Notion, Confluence, SharePoint, and more, providing extensive connectivity options.
Userlike integrates with a va
