SiteGPT and Wonderchat are AI customer support tools designed to deflect support tickets, enhancing customer service efficiency. SiteGPT offers pricing at $25 per 1,000 tickets/chats, with usage tiers ranging from the Starter plan at 4,000 messages per month to the Enterprise plan with unlimited messages. Its pricing plans start at $49 per month for the Starter tier and go up to $999 per month for the Enterprise tier, with additional options like removing branding and extra messages available at $50 per month each. Key features include human handover, analytics/insights, and email lead capture, though it lacks an AI email assistant.
Wonderchat, on the other hand, charges $41 per 1,000 tickets/chats and provides usage tiers from the Lite plan with 3,000 messages to the Professional plan with 30,000 messages. Its pricing plans start at $49.99 per month for the Lite tier and go up to $499.99 per month for the Professional tier, with enterprise pricing available upon request. Similar to SiteGPT, Wonderchat includes human handover, analytics/insights, and email lead capture but does not feature an AI email assistant. Both tools aim to streamline customer support operations, offering scalable solutions for businesses of varying sizes.
| Feature | SiteGPT | Wonderchat | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | No | Yes |
| Price Plans | Starter - $49/mo Growth - $99/mo Scale - $399/mo Enterprise - Starts at $999/mo Remove SiteGPT Branding - $50/mo Extra 5k Messages - $50/mo | Lite - $49.99/mo Basic - $99.99/mo Turbo - $249.99/mo Professional - $499.99/mo Enterprise - POA | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $41 | $99 |
| Usage Tiers | Starter - 4k messages/mo Growth - 10k messages/mo Scale - 40k messages/mo Enterprise - Unlimited message/mo | Lite - 3,000 messages Basic - 6,000 messages Turbo - 15,000 messages Professional - 30,000 messages | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | SiteGPT pricing page | Wonderchat pricing page | My AskAI pricing page |
| Content Limits | Starter - 200 training web pages Growth - 2,000 training web pages Scale - 10,000 training web pages Enterprise - 100,000 training web pages | Lite - 1 million characters / 250 webpages Basic - 3 million characters / 1000 webpages Turbo - 12 million characters / 2500 webpages Professional - 20 million characters/ 5000 webpages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 chatbot Growth - 2 chatbots Scale - 5 chatbots Enterprise - Unlimited chatbots | Lite - 2 chatbots Basic - 3 chatbots Turbo - 4 chatbots Professional - 5 chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Questions & Answers Plain Text Websites Files (CSV, TXT, PDF, DOCX, PPTX, MD) Google Drive Dropbox OneDrive Notion Audio Files Sharepoint Box | Direct Text Inputs Websites Files (.pdf, txt, csv, docx, pptx, json) Audio Video | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Google Chat Messenger Crisp Slack Zendesk WhatsApp (Coming Soon) Freshchat Intercom (Coming Soon) Hubspot (Coming Soon) | Wordpress Webflow Bubble Confluence Squarespace Notion Framer Wix Shopify | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - email Growth - email Scale - email, support manager Enterprise - email, phone, account manager, custom support solution | Lite - email Basic - email Turbo - email Professional - email, Zoom Enterprise - email, Zoom | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-4o | GPT-4o Claude 3 Minstral AI | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
SiteGPT, Wonderchat, and My AskAI are AI customer support tools designed to deflect support tickets and provide automated assistance to customers. Each platform offers unique features, pricing plans, and capabilities aimed at enhancing customer support experiences.
All three platforms—SiteGPT, Wonderchat, and My AskAI—offer AI customer support features, making them suitable for businesses looking to automate and enhance their customer service operations. However, SiteGPT and My AskAI also provide AI features specifically designed for support agents, giving them an edge in this area.
SiteGPT offers a range of pricing plans: Starter at $49 per month, Growth at $99 per month, Scale at $399 per month, and Enterprise starting at $999 per month. An additional $50 per month is charged to remove SiteGPT branding, and extra 5,000 messages cost $50.
Wonderchat's plans include Lite at $49.99 per month, Basic at $99.99 per month, Turbo at $249.99 per month, Professional at $499.99 per month, and Enterprise with pricing on application.
My AskAI offers Essentials at $60 per month, Pro at $99 per month, and Enterprise with pricing on application. Notably, My AskAI provides a 30-day free trial on all plans without requiring a credit card.
For AI-driven support, SiteGPT charges $25 per 1,000 tickets/chats, Wonderchat charges $41, and My AskAI charges $99. While My AskAI's rate is higher, it offers comprehensive features that may justify the cost for some businesses.
SiteGPT's usage tiers range from 4,000 messages per month on the Starter plan to unlimited messages on the Enterprise plan. Wonderchat offers 3,000 messages on the Lite plan up to 30,000 messages on the Professional plan. My AskAI provides 200 conversations per month on the Essentials plan, 1,000 on the Pro plan, and unlimited conversations on the Enterprise plan. Additional conversations beyond the limit cost $0.10 each.
All three platforms support human handover and provide conversation analytics/insights, essential features for effective customer support.
Among the three, only My AskAI offers an AI email assistant, providing an additional layer of automation for handling customer inquiries via email.
All platforms support email lead capture, enabling businesses to collect and manage customer leads efficiently.
SiteGPT's content limits vary by plan, from 200 training web pages on the Starter plan to 100,000 on the Enterprise plan. Wonderchat's limits range from 1 million characters/250 web pages on the Lite plan to 20 million characters/5,000 web pages on the Professional plan. My AskAI offers unlimited web pages and documents across all plans, updated automatically.
SiteGPT allows 1 chatbot on the Starter plan, up to unlimited chatbots on the Enterprise plan. Wonderchat offers 2 chatbots on the Lite plan, up to 5 on the Professional plan. My AskAI provides 1 chatbot with 2 modes (public and private) on the Essentials and Pro plans, and unlimited chatbots on the Enterprise plan.
SiteGPT integrates with various content and knowledge sources, including Google Drive, Dropbox, OneDrive, Notion, and more. Wonderchat supports direct text inputs, websites, and various file types. My AskAI offers extensive integrations, including Google Drive, Notion, Confluence, SharePoint, and more, making it versatile for different business needs.
For end-user integrations, SiteGPT supports platforms like Google Chat, Messenger, Slack, and others. Wonderchat integrates with website builders like Wordpress, Webflow, and Squarespace. My AskAI offers a wide range of integrations, including Zendesk, Intercom, HubSpot, Slack, Teams, and more.
All three platforms are GDPR compliant but none are SO
