SiteGPT and Dante are both AI customer support tools designed to deflect support tickets and streamline customer interactions. Both platforms offer similar core functionalities such as human handover capabilities, analytics and insights, and email lead capture. However, they differ in their pricing structures and additional features.
SiteGPT's pricing starts at $49 per month for the Starter plan, which includes 4,000 messages, and goes up to enterprise-level plans starting at $999 per month for unlimited messages. Additional features like removing branding and extra message packages are available at additional costs. Dante, on the other hand, offers a more granular pricing structure, starting with a free tier for 50 message credits and scaling up to $399 per month for the Business plan with 40,000 message credits. Dante also provides options for unlimited AI messages and additional chatbots at varying prices.
Both platforms charge $25 per 1,000 tickets/chats, but Dante offers more flexible and lower entry-level pricing options, including a free tier and lower incremental costs for additional features. This makes Dante potentially more accessible for smaller businesses or those with lower initial support volumes.
| Feature | SiteGPT | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | No | Yes |
| Price Plans | Starter - $49/mo Growth - $99/mo Scale - $399/mo Enterprise - Starts at $999/mo Remove SiteGPT Branding - $50/mo Extra 5k Messages - $50/mo | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $25 | $99 |
| Usage Tiers | Starter - 4k messages/mo Growth - 10k messages/mo Scale - 40k messages/mo Enterprise - Unlimited message/mo | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | SiteGPT pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Starter - 200 training web pages Growth - 2,000 training web pages Scale - 10,000 training web pages Enterprise - 100,000 training web pages | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 chatbot Growth - 2 chatbots Scale - 5 chatbots Enterprise - Unlimited chatbots | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Questions & Answers Plain Text Websites Files (CSV, TXT, PDF, DOCX, PPTX, MD) Google Drive Dropbox OneDrive Notion Audio Files Sharepoint Box | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Google Chat Messenger Crisp Slack Zendesk WhatsApp (Coming Soon) Freshchat Intercom (Coming Soon) Hubspot (Coming Soon) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - email Growth - email Scale - email, support manager Enterprise - email, phone, account manager, custom support solution | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-4o | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
SiteGPT,Dante, andMy AskAIare all AI customer support tools designed to deflect support tickets by providing automated assistance. Each platform offers unique features, pricing plans, and capabilities aimed at enhancing customer support experiences.
All three platforms—SiteGPT, Dante, and My AskAI—offer AI customer support features that help in deflecting support tickets. However, SiteGPT and My AskAI also extend their AI capabilities to support agents, whereas Dante does not offer this feature.
SiteGPT's pricing plans range from $49 per month for the Starter plan to $999 per month for the Enterprise plan, with additional costs for removing branding and extra messages. Dante offers a more varied pricing structure starting from a free plan up to $399 per month for the Business plan, with optional add-ons like unlimited AI messages and custom domains. My AskAI provides three main pricing tiers: Essentials at $60, Pro at $99, and Enterprise with pricing on application (POA). My AskAI stands out by offering a 30-day free trial on all plans without requiring a credit card.
SiteGPT and Dante both charge $25 per 1,000 tickets/chats, while My AskAI charges a higher rate of $99 for the same volume. This makes SiteGPT and Dante more cost-effective options for handling higher volumes of tickets and chats.
SiteGPT offers tiered usage limits ranging from 4,000 messages per month in the Starter plan to unlimited messages in the Enterprise plan. Dante provides message credits with the Free plan offering 50 credits and the Business plan offering up to 40,000 credits. My AskAI's plans include 200 conversations per month for Essentials, 1,000 for Pro, and unlimited conversations for the Enterprise plan, with additional charges for conversations beyond these limits.
All three platforms support human handover, allowing seamless transitions from AI to human agents. They also provide conversation analytics and insights, helping businesses understand and improve their customer interactions.
My AskAI differentiates itself by offering an AI Email Assistant, a feature that is not available in either SiteGPT or Dante. This can be particularly useful for businesses looking to automate and streamline their email support.
SiteGPT and Dante have specified content limits based on their pricing tiers, with SiteGPT allowing up to 100,000 training web pages and Dante offering up to 100 million characters per chatbot. My AskAI offers unlimited webpages and documents across all its plans, which could be advantageous for businesses with extensive content requirements.
SiteGPT and Dante offer a varying number of chatbots depending on the plan, with SiteGPT providing up to unlimited chatbots in the Enterprise plan and Dante offering up to 40 chatbots in the Business plan. My AskAI offers one chatbot with two modes (public and private) in its Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
SiteGPT, Dante, and My AskAI support various integrations to enhance their functionality. SiteGPT integrates with platforms like Google Drive, Dropbox, and OneDrive, while Dante includes integrations with tools such as WordPress and Slack. My AskAI offers a comprehensive range of integrations, including Zendesk, Intercom, Salesforce, and more, making it versatile for different business needs.
All three platforms are GDPR compliant, but none are SOC-2 compliant. In terms of support, SiteGPT offers different levels of support based on the plan, ranging from email support to custom support solutions for Enterprise customers. Dante's support includes a Discord community and API setup support for higher-tier plans. My AskAI provides web and email support for Essentials, priority support for Pro, and dedicated success manager support for Enterprise customers.
All three platforms offer API access. SiteGPT and Dante utilize GPT-4o and GPT-3.5 Turbo models, while My AskAI offers GPT-4o across all plans and additional options like Claude and Gemini for Enterprise customers.
In summary, while all three platforms—SiteGPT, Dante, and My AskAI—offer robust AI customer support features, My AskAI distinguishes itself with unique features like the AI Email Assistant, unlimited content limits, and extensive integrations. This makes My AskAI a versatile option for businesses looking for comprehensive AI customer support solutions.
