SiteGPT and Algomo are AI customer support tools designed to deflect support tickets by automating responses and improving customer service efficiency. SiteGPT offers a range of usage tiers from Starter to Enterprise, with prices starting at $49 per month for the Starter plan, scaling up to $999 per month for the Enterprise plan. The cost per 1,000 tickets or chats is $25. It includes features like human handover, analytics/insights, and email lead capture but does not offer an AI email assistant. Additional options include removing SiteGPT branding for $50 per month and purchasing extra messages.
In comparison, Algomo has a lower entry price with its Starter plan at $9 per month, but its cost per 1,000 tickets or chats is significantly higher at $125. Algomo's usage tiers range from 100 bot conversations per month in the Starter plan to 10,000 in the Scale plan, which costs $499 per month. Algomo offers similar features such as human handover, analytics/insights, and email lead capture, but also includes an AI email assistant, which SiteGPT lacks. This positions Algomo as a potentially more comprehensive solution for businesses needing integrated email support functionalities despite its higher cost per interaction.
| Feature | SiteGPT | Algomo | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | Yes | Yes | Yes |
| Price Plans | Starter - $49/mo Growth - $99/mo Scale - $399/mo Enterprise - Starts at $999/mo Remove SiteGPT Branding - $50/mo Extra 5k Messages - $50/mo | Starter - $9/mo Pro - $49/mo Scale - $499/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $125 | $99 |
| Usage Tiers | Starter - 4k messages/mo Growth - 10k messages/mo Scale - 40k messages/mo Enterprise - Unlimited message/mo | Starter - 100 Bot Conversations/mo Pro - 600 Bot Conversations/mo Scale - 10,000 Bot Conversations/mo | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | Yes | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | SiteGPT pricing page | Algomo pricing page | My AskAI pricing page |
| Content Limits | Starter - 200 training web pages Growth - 2,000 training web pages Scale - 10,000 training web pages Enterprise - 100,000 training web pages | Starter - 10M character limit/workspace Pro - 30M character limit/workspace Scale - 100M character limit/workspace | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Starter - 1 chatbot Growth - 2 chatbots Scale - 5 chatbots Enterprise - Unlimited chatbots | Starter - 1 Chatbot Pro - 2 Chatbots Scale - Unlimited Bots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Questions & Answers Plain Text Websites Files (CSV, TXT, PDF, DOCX, PPTX, MD) Google Drive Dropbox OneDrive Notion Audio Files Sharepoint Box | Public Website Support Articles Past conversations Slack channels Notion pages Google Docs | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Google Chat Messenger Crisp Slack Zendesk WhatsApp (Coming Soon) Freshchat Intercom (Coming Soon) Hubspot (Coming Soon) | Shopify Hubspot Zapier Slack Google Analytics WordPress | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Starter - email Growth - email Scale - email, support manager Enterprise - email, phone, account manager, custom support solution | Starter - live chat Pro - live chat, Zapier, hubspot Scale - live chat, dedicated priority support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-4o | Own models | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
SiteGPT, Algomo, and My AskAI are AI customer support tools designed to deflect support tickets and provide automated assistance. Each platform offers a range of features and pricing plans tailored to different business needs, making it essential to compare their capabilities to determine the best fit for your organization.
All three platforms—SiteGPT, Algomo, and My AskAI—provide AI customer support features and AI functionalities for support agents, ensuring comprehensive support automation. They also offer human handover and conversation analytics/insights, which are crucial for maintaining a seamless customer experience.
SiteGPT offers four pricing tiers: Starter at $49 per month, Growth at $99 per month, Scale at $399 per month, and Enterprise starting at $999 per month. Additional charges include $50 per month to remove branding and $50 per month for an extra 5,000 messages.
Algomo's pricing is more straightforward with three tiers: Starter at $9 per month, Pro at $49 per month, and Scale at $499 per month.
My AskAI offers three plans: Essentials at $60, Pro at $99, and Enterprise with a Price On Application (POA). Notably, My AskAI provides a 30-day free trial on all plans without requiring a credit card.
When examining the AI price per 1,000 tickets/chats, SiteGPT charges $25, Algomo charges $125, and My AskAI charges $99. This indicates that SiteGPT offers the most cost-effective solution per 1,000 tickets/chats.
SiteGPT's usage tiers range from 4,000 messages per month in the Starter plan to unlimited messages in the Enterprise plan. Algomo offers 100 bot conversations per month in the Starter plan, scaling up to unlimited in the Scale plan. My AskAI provides 200 conversations per month in the Essentials plan, 1,000 in the Pro plan, and unlimited in the Enterprise plan, with additional conversations costing $0.10 each.
Both Algomo and My AskAI include an AI email assistant feature, whereas SiteGPT does not. This feature can be particularly beneficial for businesses looking to automate email responses alongside chat support.
SiteGPT imposes content limits based on the plan, ranging from 200 training web pages in the Starter plan to 100,000 in the Enterprise plan. Algomo sets character limits per workspace, while My AskAI offers unlimited webpages and documents across all plans, with automatic updates, providing more flexibility and scalability.
SiteGPT offers a varying number of chatbots based on the plan, from one chatbot in the Starter plan to unlimited in the Enterprise plan. Algomo follows a similar structure, while My AskAI provides one chatbot with two modes (public and private) in the Essentials and Pro plans, and unlimited chatbots in the Enterprise plan.
SiteGPT integrates with various content and knowledge sources like Google Drive, Dropbox, OneDrive, and more. Algomo supports integrations with public websites, support articles, Slack channels, and Notion pages. My AskAI offers a broader range of integrations, including websites, Google Drive, Notion, Confluence, SharePoint, Gitbook, Zendesk, Intercom, and Salesforce. For end-user integrations, My AskAI supports a wide array of platforms, including Zendesk, Intercom, HubSpot, Slack, Teams, and more, making it highly versatile.
All three platforms are GDPR compliant but not SOC-2 compliant. In terms of support, SiteGPT offers varying levels of support based on the plan, from email support in the Starter plan to custom support solutions in the Enterprise plan. Algomo provides live chat support across all plans, with dedicated priority support in the Scale plan. My AskAI offers web and email support in the Essentials plan, priority support in the Pro plan, and a success manager in the Enterprise plan.
SiteGPT and My AskAI use GPT-4o for their AI models, while Algomo uses its own models. All three platforms provide API access, allowing for further customization and integration into existing systems.
While each platform has its unique strengths, My AskAI stands out for its extensive integrations, unlimited content lim
