HappyChat AI and Dante are AI customer support tools designed to deflect support tickets by automating responses and capturing email leads. HappyChat AI offers a tiered pricing structure that starts with a free plan for up to 50 messages per month and scales up to an Enterprise Plan for 50,000 messages per month at $399. The cost per 1,000 tickets or chats is $24. It provides analytics and insights, and email lead capture functionalities but lacks human handover and an AI email assistant.
Dante, on the other hand, also begins with a free plan providing 50 message credits and extends to a Business plan for 40,000 message credits at $399 per month. The price per 1,000 tickets or chats is slightly higher at $25. Dante includes human handover, analytics, and email lead capture. It offers additional features like unlimited AI messages, custom domains, and the option to remove "Powered by Dante" branding, with various add-on costs.
In summary, both HappyChat AI and Dante offer comprehensive AI customer support solutions with varying pricing models and feature sets. HappyChat AI is marginally cheaper per 1,000 tickets/chats and includes essential analytics and email capture but lacks human handover. Dante provides a broader range of customization options and human handover, albeit at a slightly higher cost per 1,000 interactions.
| Feature | HappyChat AI | Dante | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | TBC | No | Yes |
| Price Plans | Free - $0/mo Starter - $19/mo Growth - $49/mo Pro - $99/mo Enterprise Plan - $399/mo | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $24 | $25 | $99 |
| Usage Tiers | Free - 50 Messages/mo Starter - 2K Messages/mo Growth - 5K Messages/mo Pro - 10K Messages/mo Enterprise Plan - 50K Messages/mo | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | No | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | HappyChat AI pricing page | Dante pricing page | My AskAI pricing page |
| Content Limits | Free - 20 Source Pages Starter - 500 Source Pages Growth - 1.5K Source Pages Pro - 3K Source Pages Enterprise Plan - 10K Source Pages | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbot Starter - 5 Chatbots Growth - 10 Chatbots Pro - 30 Chatbots Enterprise Plan - 50 Chatbots | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Websites Files (PDF, DOCX) sitemaps Providing Q&A | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Webflow Shopify Wix Messenger (coming soon) Telegram (coming soon) Slack (coming soon) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | Yes | No | No |
| Support | Free - chat Starter - chat, email Growth - chat, email Pro - chat, email, priority support Enterprise Plan - chat, email, priority support, account manager | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | Free - GPT-3 Starter - GPT-3 Growth - GPT-3 Pro - GPT-3/GPT-4 Enterprise Plan - GPT-3/GPT-4 | GPT-3.5 Turbo GPT-4o mini GPT-4o | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
HappyChat AI, Dante, and My AskAI are AI customer support tools designed to deflect support tickets and provide automated assistance. Each platform offers unique features, pricing plans, and capabilities, catering to different business needs.
All three platforms—HappyChat AI, Dante, and My AskAI—offer AI customer support features. However, My AskAI distinguishes itself by also providing AI features specifically designed for support agents, which neither HappyChat AI nor Dante explicitly offer.
HappyChat AI offers a range of pricing plans from a free tier to an enterprise plan costing $399 per month. Dante has a more segmented pricing structure, starting from a free plan up to a business plan at $399 per month, with additional costs for unlimited AI messages, removing branding, chat records, extra chatbots, and custom domains. My AskAI provides simpler pricing tiers: Essentials at $60, Pro at $99, and Enterprise with a price on application, all coming with a 30-day free trial without requiring a credit card.
When it comes to the cost per 1,000 tickets or chats, HappyChat AI charges $24, Dante charges $25, and My AskAI charges $99. This makes HappyChat AI and Dante more cost-effective for high-volume usage compared to My AskAI.
HappyChat AI and Dante both offer free plans with limited message credits. HappyChat AI’s highest tier allows up to 50,000 messages per month, while Dante’s highest tier supports up to 40,000 message credits. My AskAI offers 200 conversations per month on its Essentials plan, 1,000 on its Pro plan, and unlimited conversations on its Enterprise plan, with a charge of $0.10 per conversation beyond these limits.
Both Dante and My AskAI support human handover, allowing conversations to be transferred to human agents when necessary. HappyChat AI does not offer this feature.
All three platforms provide conversation analytics and insights, helping businesses understand customer interactions and improve their support services.
My AskAI is the only platform that includes an AI email assistant, adding an extra layer of automation for handling email inquiries, which neither HappyChat AI nor Dante offer.
All three platforms—HappyChat AI, Dante, and My AskAI—support email lead capture, enabling businesses to gather customer information and follow up on leads.
HappyChat AI and Dante have specified content limits based on their pricing tiers. HappyChat AI ranges from 20 source pages on the free plan to 10,000 on the enterprise plan. Dante offers character limits per chatbot, ranging from 500,000 on the free plan to 100 million on the business plan. My AskAI offers unlimited webpages and documents across all plans, updated automatically.
HappyChat AI and Dante offer multiple chatbots based on their pricing tiers, with HappyChat AI allowing up to 50 chatbots and Dante up to 40. My AskAI offers one chatbot with two modes (public and private) on its Essentials and Pro plans, and unlimited chatbots on the Enterprise plan.
None of the three platforms offer a hosted help centre or a chatbot flow builder.
My AskAI offers extensive integrations with content and knowledge platforms, including websites, various file types, Goo
