Dante and Wonderchat are AI customer support tools designed to deflect support tickets and streamline customer interactions. Dante offers a more granular pricing structure with multiple usage tiers, starting from a free plan with 50 message credits to a business plan at $399 per month for 40,000 message credits. The cost per 1,000 tickets or chats is $25. Additional features such as unlimited AI messages, removal of branding, chat records, extra chatbots, and custom domains are available for an extra fee. Dante supports human handover and provides analytics and insights, along with email lead capture capabilities.
Wonderchat, on the other hand, has a simpler tier system with plans ranging from $49.99 per month for 3,000 messages to $499.99 per month for 30,000 messages. The cost per 1,000 tickets or chats is $41. Like Dante, Wonderchat includes features such as human handover, analytics, insights, and email lead capture. However, it does not offer as many customizable add-ons as Dante. Both platforms lack an AI email assistant feature. Overall, Dante appears to offer more flexibility in terms of pricing and add-ons, while Wonderchat provides a straightforward tiered pricing model.
| Feature | Dante | Wonderchat | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Lite - $49.99/mo Basic - $99.99/mo Turbo - $249.99/mo Professional - $499.99/mo Enterprise - POA | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | $41 | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Lite - 3,000 messages Basic - 6,000 messages Turbo - 15,000 messages Professional - 30,000 messages | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | Yes | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Dante pricing page | Wonderchat pricing page | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Lite - 1 million characters / 250 webpages Basic - 3 million characters / 1000 webpages Turbo - 12 million characters / 2500 webpages Professional - 20 million characters/ 5000 webpages | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Lite - 2 chatbots Basic - 3 chatbots Turbo - 4 chatbots Professional - 5 chatbots | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | No | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Direct Text Inputs Websites Files (.pdf, txt, csv, docx, pptx, json) Audio Video | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Wordpress Webflow Bubble Confluence Squarespace Notion Framer Wix Shopify | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | No | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Lite - email Basic - email Turbo - email Professional - email, Zoom Enterprise - email, Zoom | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | GPT-4o Claude 3 Minstral AI | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Dante, Wonderchat, and My AskAI are AI customer support tools designed to reduce the burden on human support agents by deflecting support tickets through automated responses. Each platform offers unique features, pricing plans, and capabilities tailored to various business needs.
All three platforms, Dante, Wonderchat, and My AskAI, provide robust AI customer support features aimed at automating responses to customer inquiries. However, My AskAI stands out by also offering AI features specifically designed for support agents, enhancing their efficiency.
Dante offers a range of pricing plans from a free tier to a $399/month business plan, with additional costs for unlimited AI messages, custom domains, and extra chatbots. Wonderchat’s pricing starts at $49.99/month and goes up to $499.99/month, with an enterprise option available on request. My AskAI provides a straightforward pricing structure with plans starting at $60/month, $99/month for the Pro plan, and a customizable enterprise plan. Notably, My AskAI offers a 30-day free trial on all plans without requiring a credit card.
The cost per 1,000 tickets or chats varies significantly among the platforms. Dante charges $25, Wonderchat charges $41, and My AskAI charges $99. While My AskAI has a higher per-ticket cost, it offers additional features that may justify the price for some businesses.
Dante and Wonderchat offer usage tiers based on message credits and the number of messages, respectively. Dante's tiers range from 50 message credits for the free plan to 40,000 message credits for the business plan. Wonderchat's tiers start at 3,000 messages for the Lite plan and go up to 30,000 messages for the Professional plan. My AskAI’s tiers are based on the number of conversations, with the Essentials plan allowing 200 conversations per month, the Pro plan 1,000 conversations, and the Enterprise plan offering unlimited conversations with additional charges for extra conversations.
All three platforms support human handover and offer conversation analytics and insights, ensuring that complex queries can be escalated to human agents and performance can be monitored.
My AskAI is the only platform that includes an AI email assistant, which can significantly enhance customer support efficiency. All three platforms support email lead capture.
Dante and Wonderchat have specific character and webpage limits based on their plans. In contrast, My AskAI offers unlimited webpages and documents across all plans, with automatic updates, providing greater flexibility for content management.
Dante and Wonderchat offer multiple chatbots based on their pricing tiers, whereas My AskAI provides a single chatbot with two modes (public and private) for the Essentials and Pro plans, and unlimited chatbots for the Enterprise plan.
All platforms offer various integrations, with My AskAI having a more extensive range. My AskAI supports integrations with popular tools like Zendesk, Intercom, HubSpot, Slack, Teams, and many others, providing seamless connectivity with existing systems.
All three platforms are GDPR compliant but do not have SOC-2 compliance. In terms of support, My AskAI offers more comprehensive support options, including priority web, email, video support for Pro users, and dedicated success managers for Enterprise users.
Dante
