Dante and Voiceflow are AI customer support tools designed to help businesses deflect support tickets through automated interactions. Dante offers a range of pricing plans starting from a free tier with 50 message credits, scaling up to a business plan at $399 per month for 40,000 message credits. Additional features like unlimited AI messages, chat records, and custom domains are available as add-ons. Dante supports human handover and provides analytics and insights, but it does not include an AI email assistant. The tool also facilitates email lead capture, making it a versatile option for businesses looking to enhance their customer support capabilities.
Voiceflow, on the other hand, structures its pricing around monthly AI tokens, with tiers ranging from a free Sandbox plan that includes 100,000 tokens to a customizable Enterprise plan with unlimited tokens. The Pro plan is priced at $50 per month, while the Teams plan costs $625 per month. Unlike Dante, Voiceflow does not support human handover but does provide analytics and insights, as well as email lead capture. This makes Voiceflow suitable for businesses with higher volume requirements and those looking for more scalable solutions.
| Feature | Dante | Voiceflow | My AskAI |
|---|---|---|---|
| Offers AI Customer Support Features? | Yes | Yes | Yes |
| Offers AI Features for Support Agents? | No | No | Yes |
| Price Plans | Free - $0/mo Entry - $9/mo Premium - $99/mo Professional - $199/mo Business - $399 Unlimited AI Messages - $49/mo Remove 'Powered by Dante' - $29/mo Chat Records - $49/mo Extra Chatbots - $5 per 1 chatbot/mo Extra Message Credits - $10 per 1000 message credits/mo Custom Domains - $5/mo | Sandbox - Free Pro - $50/mo Teams - $625/mo Enterprise - Custom | Essentials - $60 Pro - $99 Enterprise - POA 30 day free trial on all plans (no card required) |
| AI Price Per 1,000 tickets/chats | $25 | POA | $99 |
| Usage Tiers | Free - 50 Message Credits Entry - 1,000 Message Credits Premium - 10,000 Message Credits Professional - 20,000 Message Credits Business - 40,000 Message Credits | Sandbox - 100k monthly AI tokens Pro - 2M monthly AI tokens Teams - 10M monthly AI tokens Enterprise - Unlimited | Essentials - 200 conversations/mo Pro - 1,000 conversations/mo Enterprise - Unlimited $0.10 per conversation beyond limits |
| Human Handover | Yes | No | Yes |
| Conversation Analytics/Insights | Yes | Yes | Yes |
| AI Email Assistant | No | No | Yes |
| Email Lead Capture | Yes | Yes | Yes |
| Pricing Page | Dante pricing page | Voiceflow pricing page | My AskAI pricing page |
| Content Limits | Free - 500K Characters per Chatbot Entry - 15M Characters per Chatbot Premium - 25M Characters per Chatbot Professional - 50M Characters per Chatbot Business - 100M Characters per Chatbot | Sandbox - 50 knowledge base sources/agent Pro - 200 knowledge base sources/agent Teams - 5k knowledge base sources/agent Enterprise - Unlimited | Essentials - Unlimited webpages & documents Pro - Unlimited webpages & documents Enterprise - Unlimited webpages & documents Updated automatically |
| Number of Chatbots/Agents | Free - 1 Chatbots Entry - 5 Chatbots Premium - 10 Chatbots Professional - 20 Chatbots Business - 40 Chatbots | Sandbox - 2 agents Pro - 20 agents Teams - Unlimited Enterprise - Unlimited | Essentials - 1 (2 modes: public and private) Pro - 1 (2 modes: public and private) Enterprise - Unlimited |
| Hosted Help Centre | No | No | No |
| Chatbot Flow Builder | No | Yes | No |
| Integrations (Content/Knowledge) | Website Zotero Library YouTube Google Drive Files (pdf, ppt, docx, xls) | Websites Files (text, PDF, docx) sitemaps Third-party software (e.g. Zendesk Help Center) | Websites Files (PDF, Docx, txt, CSV, pptx, mp3, mp4 (audio), xlsx) Google Drive Notion Confluence SharePoint Gitbook OneDrive Dropbox Zendesk Intercom Salesforce |
| Integrations (End Users) | Wordpress Google Drive Discord Facebook Messenger Squarespace Outlook Wix Zendesk Slack Microsoft Teams Zapier | Whatsapp Discord Slack Telegram Webchat Dialogflow Rasa Twilio SMS Microsoft Teams | Website Zendesk (app) Intercom (app) HubSpot (app) Slack (app) Teams (app) Zapier Tidio LiveChat Crisp SalesIQ (Zoho) Tawk Freshchat WhatsApp (via Intercom/Zendesk) Instagram (via Intercom/Zendesk) Messenger (via Intercom/Zendesk) X/Twitter (via Intercom/Zendesk) |
| GDPR Compliant | Yes | Yes | Yes |
| SOC-2 Compliant | No | Yes | No |
| Support | Free - No mentioned Entry - Discord community Premium - Discord community, API Setup Support Professional - Discord community, API Setup Support Business - Discord community, API Setup Support | Sandbox - community Pro - community, email Teams - community, email, priority support Enterprise - community, email, priority support, account manager | Essentials - Web, email Pro - Priority web, email, video Enterprise - Slack, Success manager |
| AI Models Available | GPT-3.5 Turbo GPT-4o mini GPT-4o | Sandbox - ChatGPT Pro - all LLMs Teams - all LLMs Enterprise - all LLMs | Essentials - GPT-4o Pro - GPT-4o Enterprise - GPT-4o/Claude/Gemini |
| API Access | Yes | Yes | Yes |
Dante, Voiceflow, and My AskAI are AI customer support tools designed to deflect support tickets and provide automated assistance to users. Each platform offers a range of features, pricing plans, and capabilities that cater to different business needs.
All three platforms—Dante, Voiceflow, and My AskAI—offer AI customer support features. These features are aimed at automating responses to common queries and reducing the load on human support agents.
My AskAI stands out by offering AI features specifically designed for support agents, which Dante and Voiceflow do not. This can enhance the efficiency of human agents by providing them with AI-driven insights and assistance.
Dante offers multiple pricing plans ranging from free to $399 per month, with additional costs for features like unlimited AI messages and custom domains. Voiceflow's pricing starts with a free tier and goes up to custom pricing for enterprise solutions. My AskAI provides a simpler pricing structure with plans starting at $60 per month and a 30-day free trial on all plans.
Dante charges $25 per 1,000 tickets/chats, while My AskAI charges $99. Voiceflow's pricing for this metric is available on request (POA), making it less transparent compared to the other two platforms.
Dante's usage tiers are based on message credits, starting from 50 for the free plan to 40,000 for the Business plan. Voiceflow uses monthly AI tokens, with the free plan offering 100k tokens and the Teams plan offering 10M tokens. My AskAI bases its usage on conversations per month, starting from 200 for the Essentials plan and offering unlimited conversations for the Enterprise plan.
Both Dante and My AskAI support human handover, allowing seamless transition from AI to human agents when necessary. Voiceflow does not offer this feature.
All three platforms—Dante, Voiceflow, and My AskAI—provide conversation analytics and insights, helping businesses understand user interactions and improve their support services.
My AskAI offers an AI email assistant, a feature not available in Dante or Voiceflow. This can be particularly useful for automating email responses and managing email queries effectively.
All three platforms support email lead capture, helping businesses gather potential customer information and follow up on leads.
Dante's content limits vary by plan, from 500K characters per chatbot on the free plan to 100M characters on the Business plan. Voiceflow's limits are based on knowledge base sources per agent, ranging from 50 to unlimited. My AskAI offers unlimited webpages and documents across all its plans, with automatic updates.
Dante offers a varying number of chatbots based on the plan, from 1 on the free plan to 40 on the Business plan. Voiceflow's agent limits range from 2 on the Sandbox plan to unlimited on higher-tier plans. My AskAI provides 1 agent with two modes (public and private) on lower-tier plans and unlimited agents on the Enterprise plan.
None of the three platforms—Dante, Voiceflow, or My AskAI—offer a hosted help center.
Voiceflow includes a chatbot flow builder, a feature not available in Dante or My AskAI. This allows users to design custom chatbot interactions visually.
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